Alphonzo Broughton

Dick Smith Ford of Columbia responded

Thank you so much for being such loyal members of our dealership family! There is no higher compliment than a repeat customer, and we are honored to have helped you find four vehicles so far. AB truly does love going the extra mile to find the perfect fit, especially for family. We can’t wait to see you again in a few months to help with number five! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the great feedback! We’re thrilled to hear that all your needs were met and that Jeff took such great care of you. He definitely knows his stuff, and we’ll be sure to share your kind words about his proficiency with him. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We know how much people love their Fords, so we make it a point to return them looking as good as they run. We’re thrilled that the cleaning was a highlight for you. We look forward to seeing you at your next service interval! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

We’re so glad you had an excellent experience with us! Our team works hard to ensure every guest gets back on the road in a timely manner, so it’s wonderful to hear that reflected in your visit. Thank you for choosing Dick Smith! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the 5-star shout-out! We pride ourselves on having a team that is both informative and professional, so it’s great to know she took such good care of you. We’ll make sure she gets the recognition she deserves. See you next time! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We truly believe that great service starts with great people, so it’s wonderful to hear that our Service Advisor’s professionalism and kindness made such a difference. We’ll be sure to share this praise with them—it will definitely make their day! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

This just made our morning, "Knowledgeable" and "courteous" are two of the best compliments we can get. Our team works hard to stay ahead of the curve, so it's great to know that expertise came through during your visit. We're glad you enjoyed the atmosphere—we find that clear communication and a little bit of calm go a long way. Safe travels, and thanks for choosing us! Customer Experience Manager -Mandylee Peake

Dick Smith Ford of Columbia responded

We sincerely appreciate your feedback. Our team takes great pride in maintaining a friendly environment and ensuring that every customer’s needs are met with genuine care. I will be sure to share your compliments with the entire staff! -Mandylee Peake Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you for the 5-star feedback, Mr. Oliver! Our goal is always to go above and beyond, and we’re so glad to hear we hit the mark. We appreciate your business and look forward to seeing you again soon." -Mandylee Peake Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you for the glowing review! We strive to combine technical skill with genuine kindness, and it’s rewarding to hear that we hit the mark for you. We know being without your vehicle can be a hassle, so providing that Uber ride home is just one way we try to make the process stress-free. We appreciate your trust in us!" -Mandylee Peake Customer Experience Manager