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Alvin Crowder
Alvin Crowder at BMW of Orland Park

Alvin Crowder | Page 4

Sales Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
66 Reviews
4.7

66 Reviews

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66 Reviews of Alvin Crowder

February 02, 2024

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Employee Rating

only one small problem and Peter took care of it right away, would work with peter again. More

by arpflegerii
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Denbroeder

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Feb 02, 2024

BMW of Orland Park responded

We are so glad that Peter delivered a five-star experience! Thank you for sharing and leaving BMW of Orland Park an awesome review.

January 19, 2024

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Excellent service. Great communication and friendly faces to make your day by taking care of your car every day More

by PATTEJ2001
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2024

BMW of Orland Park responded

Thanks for the positive feedback! We're glad to know our team at BMW of Orland Park provided excellent service and brightened your day.

January 08, 2024

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Outstanding staff and service. Sales department helps with all your needs and assures the best deals in the nation. More

by MOE.SAID.1995
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush, Daniel Bustamante, Joseph DiGiovanni , Seraj Abughoush, Mark Bugajski

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Jan 08, 2024

BMW of Orland Park responded

We're so glad to know you had an outstanding experience with our sales department at BMW of Orland Park. We strive to provide the best deals and service for all our customers. Thanks for your review!

January 03, 2024

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Brendan was excellent , helped me design the exact car I wanted and helped make the payment in line with my previous X5. Very happy More

by mark@carconciergegroup.com
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Brendan Cherry, Daniel Bustamante, Scott Wagner, Joseph DiGiovanni, Regan Notter , Mark Bugajski

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Jan 04, 2024

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park, Mark! Brendan and our team wish you many happy miles in your new car!

January 02, 2024

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Traded my 2023 X5, it was quick and easy. Great pricing on my new vehicle. Everyone was happy. Most importantly, me! More

by mohog790
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright, Brittany Blunt, Mahdi Armoush, Daniel Bustamante, Joseph DiGiovanni, Regan Notter , Mark Bugajski, Gus Gertos, Gabe Jarquin

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Jan 02, 2024

BMW of Orland Park responded

We're delighted to know that you had a quick and easy trade-in experience at BMW of Orland Park! Enjoy your new vehicle, and thanks for choosing us!

December 29, 2023

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My second excellent experience buying a car at this dealership. Working with Jesus C. Was great! More

by CASSIEB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, Jesus Cervantes

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Jan 02, 2024

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! We will pass along your appreciation to our team. Safe travels in your new ride!

December 23, 2023

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Always great, courteous, and respectful people willing to help and assure you are taken care of and get what you need. More

by Taki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush, Joseph DiGiovanni , Mark Bugajski

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Dec 26, 2023

BMW of Orland Park responded

Taki, we're delighted to know that our team at BMW of Orland Park consistently provides you with great service. Thanks for the positive feedback!

December 13, 2023

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Gus did a great job. He always responded appropriately to my many questions. He was very professional and friendly. More

by deputydise@comcast.net
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gus Gertos

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Dec 13, 2023

BMW of Orland Park responded

We're glad to know that Gus was able to assist you professionally and efficiently at BMW of Orland Park. Thanks for taking the time out to share your experience with us!

December 05, 2023

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I appreciate bmw of Orland park for taking care of me as a customer and would recommend this dealer for friends and family ! I will be purchasing another vehicle for my wife sooner then later ! More

by FARIDABED27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sid Armoush , Gabe Jarquin

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Dec 05, 2023

BMW of Orland Park responded

We're so glad to know you had a positive experience with us at BMW of Orland Park! We look forward to helping you find the perfect vehicle for your wife in the future. Thanks for recommending us!

November 21, 2023

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Employee Rating

I purchased a car and it took 6 hours. Salesman left me and my family for dead while he helped other customers. It wqs one of the worst experiences. Detail took the AMG mats out of the car More

by Jjsimmons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seraj Abughoush, Mark Bugajski

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Nov 22, 2023

BMW of Orland Park responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent car purchase. Your feedback is important to us, and we are committed to addressing and rectifying the issues you've raised. We deeply regret any lapses in customer service, as providing a positive and efficient buying experience is our top priority. It's disheartening to hear that you felt neglected during the process, and we want to assure you that your concerns are being taken seriously. Regarding the floor mats, we apologize for any misunderstanding or oversight. We did pull the original window sticker and it states (All Season Front Floormats, Black Rubber). We would never want you to think someone would take the mats out of your vehicle purchase. Please know that your feedback has been shared with our sales team, and we will use it as an opportunity to enhance our customer service training. We value your business, and we want to make things right. If there is anything specific you would like us to address or if you have further details to share, please reach out to our General Sales Manager. Once again, we apologize for any inconvenience you experienced, and we appreciate your patience as we work to improve our services. Best Wishes, BMW Of Orland Park

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