Alyssa Roybal | Page 23

Super polite and quick exceptional service. Will be doing business here for the foreseeable future. Will be doing business here for the foreseeable future. More

by shannonhalfacre Verified Customer Verified Customer

Report | Print

Alyssa helped me get my car fixed quickly. She went out of her way as well as a service technician. She has helped me previously as well. She is always so kind and so nice. There is also anoth She went out of her way as well as a service technician. She has helped me previously as well. She is always so kind and so nice. There is also another gentleman in your service department who looked at my car and fixed the problem right then and there too. I really appreciate their help when I needed it right there and then. Thank you. More

by dbliss4u Verified Customer Verified Customer

Report | Print

Great routine service and completed in a timely manner; Friendly staff; Helpful customer service; very clean restrooms and waiting room. Friendly staff; Helpful customer service; very clean restrooms and waiting room. More

Report | Print

This was my first visit to the service center after purchasing my new Palisade back in October. I was a little early for my appointment but they took my SUV back to service and was told that they would purchasing my new Palisade back in October. I was a little early for my appointment but they took my SUV back to service and was told that they would start working on it at my appointment time. I was there approximately 90 minutes for an oil change, tire rotation and a recall issue. I thought that was a bit long but my service advisor explained that the additional wait time was due to the excessive heat in the service shop, and that the technicians needed to take extra breaks to stay hydrated. I agreed it was more than 100 degrees that day. More

by gnpappas Verified Customer Verified Customer

Report | Print

I was overcharged and had to prove the published rate. In addition, the dealership made it feel like it was my fault. This place is completely disorganized and I little faith they are trustworthy. In addition, the dealership made it feel like it was my fault. This place is completely disorganized and I little faith they are trustworthy. More

by fmgsjeff Verified Customer Verified Customer

Report | Print

The people are nice and want to help, but they are limited in what they can do due to low staffing in the service department and low numbers of rental vehicles available for the extensive time they ne limited in what they can do due to low staffing in the service department and low numbers of rental vehicles available for the extensive time they need to keep a car in order to be able to fix the car. More

by anastasiacaldwell Verified Customer Verified Customer

Report | Print

They got to work down in a timely matter. And they fixed everything that I asked him to fix. They do good work. And they fixed everything that I asked him to fix. They do good work. More

by Rose Ann Hasek Verified Customer Verified Customer

Report | Print

Everyone was polite courteous and respectful. I drilled the guys with open ended questions non stop and they answered every single question quickly and with answers that left me happy knowing I p I drilled the guys with open ended questions non stop and they answered every single question quickly and with answers that left me happy knowing I picked the right dealership to help me keep my new car running smoothly. More

by chilliman11 Verified Customer Verified Customer

Report | Print

It took a while to get an appointment to fix my recall, then they said the part now wasn’t in and they had just used it before I got there- i learned this when I pulled up to the service window, then mirac then they said the part now wasn’t in and they had just used it before I got there- i learned this when I pulled up to the service window, then miraculously they found the part and it was fixed, there is no waiting room- so you’re hanging around some of the pushy salesmen, and they don’t wash your car after car service. More

by Kik Verified Customer Verified Customer

Report | Print

Didn't seem to know of the service campaign for the steering wheel lock but service lady found out and everything went good. steering wheel lock but service lady found out and everything went good. More

by JSR923 Verified Customer Verified Customer

Report | Print