Alyssa Roybal | Page 23

They always accommodate me even trying to keep up with my oil changes and getting me back on the road oil changes and getting me back on the road More

by aries14367 Verified Customer Verified Customer

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Service Department was straight forward with what they could do about the problem and willing to keep trying if the problem persisted. could do about the problem and willing to keep trying if the problem persisted. More

by smonschein0 Verified Customer Verified Customer

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I appreciated the fact that the dealership was able to fit me in without an appointment and was able to replace the tires on my car within a day. However, when I was picking up my car the attitude I recei fit me in without an appointment and was able to replace the tires on my car within a day. However, when I was picking up my car the attitude I received from Alyssa was outrageous. I know that I was frustrated about the situation but I went in for one tire and was told that if I didn’t replace all 4 of my tires ($1500) my AWD system could cause the transmission in my 2023 Palisade to fail and it wouldn’t be covered under any warranty. So of course I was frustrated, who wouldn’t be? The way Alyssa spoke to me was completely unacceptable and I am almost willing to break my warranty just to avoid her and the dealership in the future. More

by c.ashlock1991 Verified Customer Verified Customer

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I was constantly talked to as if i had no clue about anything…I was never asked to take a ride or had an opportunity to talk with the person who work on my vehicle. When my vehicle was returned (with mu anything…I was never asked to take a ride or had an opportunity to talk with the person who work on my vehicle. When my vehicle was returned (with mud all over it) I was told can get that off. It appeared that no one looked at oil…it was almost 2000 miles over the 7500 miles range. More

by psm8295 Verified Customer Verified Customer

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They have been great. Very professional and timely service. I have used them several times. Very professional and timely service. I have used them several times. More

by ROHRETBEV Verified Customer Verified Customer

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Great service. Alyssa and Hyundai technicians did a great job in assisting me with my vehicle repairs. Alyssa and Hyundai technicians did a great job in assisting me with my vehicle repairs. More

by TJ Verified Customer Verified Customer

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Super polite and quick exceptional service. Will be doing business here for the foreseeable future. Will be doing business here for the foreseeable future. More

by shannonhalfacre Verified Customer Verified Customer

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Alyssa helped me get my car fixed quickly. She went out of her way as well as a service technician. She has helped me previously as well. She is always so kind and so nice. There is also anoth She went out of her way as well as a service technician. She has helped me previously as well. She is always so kind and so nice. There is also another gentleman in your service department who looked at my car and fixed the problem right then and there too. I really appreciate their help when I needed it right there and then. Thank you. More

by dbliss4u Verified Customer Verified Customer

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Great routine service and completed in a timely manner; Friendly staff; Helpful customer service; very clean restrooms and waiting room. Friendly staff; Helpful customer service; very clean restrooms and waiting room. More

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This was my first visit to the service center after purchasing my new Palisade back in October. I was a little early for my appointment but they took my SUV back to service and was told that they would purchasing my new Palisade back in October. I was a little early for my appointment but they took my SUV back to service and was told that they would start working on it at my appointment time. I was there approximately 90 minutes for an oil change, tire rotation and a recall issue. I thought that was a bit long but my service advisor explained that the additional wait time was due to the excessive heat in the service shop, and that the technicians needed to take extra breaks to stay hydrated. I agreed it was more than 100 degrees that day. More

by gnpappas Verified Customer Verified Customer

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