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Amanda Badgwell
Amanda Badgwell at Serra Nissan

Amanda Badgwell

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.7
29 Reviews

Dealership Experience

7 yrs

Industry Experience

17 yrs, 9 mos

4.7

29 Reviews

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29 Reviews of Amanda Badgwell

November 08, 2025

Dealership Rating
Employee Rating

They were friendly, polite and efficient. They were polite, friendly and efficient. The staff did an excellent job. More

by 58tyturner
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Nov 08, 2025

Serra Nissan responded

Thank you for visiting us at Serra Nissan, and for leaving a great review about your experience! We are grateful for the opportunity to assist you, and we thank you for your time and business. We look forward to serving you in the future!

November 06, 2025

Dealership Rating
Employee Rating

Very pleased with the work attitude of Amanda was awesome This was one of my best experience at this location professionalism all around the service shop thanks Amanda More

by robertabramsjr92
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Nov 07, 2025

Serra Nissan responded

Thank you for trusting our team with your vehicle's service needs, and for leaving us some great feedback! We appreciate you spending your time and business with us, and we hope that we can continue to be of service in the future!

November 06, 2025

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Employee Rating

I always have a good experience with Serra. No complaints. Serra gets you in and out in a reasonable time More

by angelagooden
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Nov 07, 2025

Serra Nissan responded

Thank you for your review and your great feedback! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we look forward to serving you in the future!

November 03, 2025

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Employee Rating

Service was very good. The customer service I really appreciate. The servjce was timely also. More

by rblomax61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. McGee

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Nov 04, 2025

Serra Nissan responded

Thank you for your excellent review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and are glad to have had the pleasure of serving you. We hope that you will continue to choose our team for any future vehicle needs!

October 30, 2025

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Employee Rating

Thanks Great service, great personnel I will bring my car next time I need it serviced. More

by pcgam
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 30, 2025

Serra Nissan responded

Thank you for a great review about your vehicle's recent service! We appreciate the pleasure of your time and business, and are glad that all your service needs were addressed! We look forward to helping you in the future as well.

October 29, 2025

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Employee Rating

Fast wait time and good service Fast wait time and good service. Along with good communication More

by KMON5776
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 30, 2025

Serra Nissan responded

Thank you for your great review, and for choosing our team at Serra Nissan for your vehicle's service! We are grateful to have served you, and are glad to hear about your experience. We hope to earn your time and business again in the future!

October 29, 2025

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Employee Rating

The service department was handled very professionally. The process was very easy and simple to get completed More

by alanmann0
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Oct 30, 2025

Serra Nissan responded

Thank you for trusting our team here at Serra Nissan with your vehicle's service, and thank you for your great review! We are very glad to hear about your convenient and stress-free experience, and we hope that you will visit us again for any future vehicle needs!

October 25, 2025

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Employee Rating

$1600 for a four-cylinder tuneup is outrageous. I'll never go back to Sarah Nissan when they're gonna charge me that much. More

by ricky.walton
Recommend Dealer
No

Other Employees Tagged: Amanda Badgwell

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Oct 25, 2025

Serra Nissan responded

We are sorry to hear that you were not happy with your recent service visit at SERRA Nissan. It is our understanding that your cost not only included the tune-up, but also replacements of all ignition coils and spark plugs due to a multi-cylinder misfire. While we do everything we can to get the best prices for our customers, some aspects, such as the cost of parts, are out of our control. Additionally, it looks like your vehicle is no longer manufactured by Nissan, so the OEM parts are more difficult and pricey to acquire.

October 17, 2025

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Employee Rating

Everyone was friendly and nice. My car was ready in 30 minutes, but I had to pay for 2 hours. I wasn't happy about the charge. More

by carmellanora
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Ashley Meeks

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Oct 20, 2025

Serra Nissan responded

Thank you for your review, and for your feedback regarding your recent service visit! We greatly appreciate your time and the opportunity to serve you. If you have questions about the pricing of your service, we encourage you to call us at 205-856-2544 and ask for Dylan.

October 11, 2025

Dealership Rating
Employee Rating

Came in for a recall, when I picked my car up the recalled part was not installed properly (brake switch). My brake pedal was sticking so the car was not accelerate properly and when I got home my br More

by cmchamberss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 14, 2025

Serra Nissan responded

We are sorry to hear about your experience with our service department. Our records indicate that the service advisor tried to contact you regarding further repairs but was not able to reach you. If you would like to speak with your service advisor about the issue, we encourage you to call us at 205-856-2544.

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