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Amanda Badgwell

Overview Reviews (76)

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Amanda Badgwell

Amanda Badgwell | Page 6

Service Advisor

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7

76 Reviews

Overview Reviews (76)

Dealership Experience

7 yrs, 7 mos

Industry Experience

18 yrs, 4 mos

4.7

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Amanda Badgwell

November 03, 2025

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Employee Rating

Service was very good. The customer service I really appreciate. The servjce was timely also. The customer service I really appreciate. The servjce was timely also. More

by rblomax61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mr. McGee

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Nov 04, 2025 -

Serra Nissan of Birmingham responded

Thank you for your excellent review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and are glad to have had the pleasure of serving you. We hope that you will continue to choose our team for any future vehicle needs!

October 30, 2025

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Employee Rating

Thanks Great service, great personnel I will bring my car next time I need it serviced. next time I need it serviced. More

by pcgam

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Oct 30, 2025 -

Serra Nissan of Birmingham responded

Thank you for a great review about your vehicle's recent service! We appreciate the pleasure of your time and business, and are glad that all your service needs were addressed! We look forward to helping you in the future as well.

October 29, 2025

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Employee Rating

The service department was handled very professionally. The process was very easy and simple to get completed The process was very easy and simple to get completed More

by alanmann0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Oct 30, 2025 -

Serra Nissan of Birmingham responded

Thank you for trusting our team here at Serra Nissan with your vehicle's service, and thank you for your great review! We are very glad to hear about your convenient and stress-free experience, and we hope that you will visit us again for any future vehicle needs!

October 29, 2025

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Employee Rating

Fast wait time and good service Fast wait time and good service. Along with good communication service. Along with good communication More

by KMON5776

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Oct 30, 2025 -

Serra Nissan of Birmingham responded

Thank you for your great review, and for choosing our team at Serra Nissan for your vehicle's service! We are grateful to have served you, and are glad to hear about your experience. We hope to earn your time and business again in the future!

October 25, 2025

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Employee Rating

$1600 for a four-cylinder tuneup is outrageous. I'll never go back to Sarah Nissan when they're gonna charge me that much. I'll never go back to Sarah Nissan when they're gonna charge me that much. More

by ricky.walton

Verified Customer

Recommend Dealer

Other Employees Tagged: Amanda Badgwell

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Oct 25, 2025 -

Serra Nissan of Birmingham responded

We are sorry to hear that you were not happy with your recent service visit at SERRA Nissan. It is our understanding that your cost not only included the tune-up, but also replacements of all ignition coils and spark plugs due to a multi-cylinder misfire. While we do everything we can to get the best prices for our customers, some aspects, such as the cost of parts, are out of our control. Additionally, it looks like your vehicle is no longer manufactured by Nissan, so the OEM parts are more difficult and pricey to acquire.

October 17, 2025

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Employee Rating

Everyone was friendly and nice. My car was ready in 30 minutes, but I had to pay for 2 hours. I wasn't happy about the charge. My car was ready in 30 minutes, but I had to pay for 2 hours. I wasn't happy about the charge. More

by carmellanora

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller , Ashley Meeks

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Oct 20, 2025 -

Serra Nissan of Birmingham responded

Thank you for your review, and for your feedback regarding your recent service visit! We greatly appreciate your time and the opportunity to serve you. If you have questions about the pricing of your service, we encourage you to call us at 205-856-2544 and ask for Dylan.

October 11, 2025

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I got a diagnostic for over 200 dollars. I was told a $900 service might help. But it might not help. A new engine for $1600 is the only sure thing. A day later my engine light was off. The I was told a $900 service might help. But it might not help. A new engine for $1600 is the only sure thing. A day later my engine light was off. The reason I went there in the first place. More

by robis9191

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 14, 2025 -

Serra Nissan of Birmingham responded

We regret to receive your review about your recent service visit. It is our understanding that you came to the service center with a concern about your engine. Upon inspection, there was buildup and codes, likely due to overdue routine maintenance. The diagnostic was only performed after permission was granted, and our service advisor explained the situation and recommended either a restoration service or a new engine. Our records indicate that you scheduled the restoration service, but never showed for your appointment. If you would like to discuss this situation further, we encourage you to call us at 205-856-2544.

October 11, 2025

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Employee Rating

Came in for a recall, when I picked my car up the recalled part was not installed properly (brake switch). My brake pedal was sticking so the car was not accelerate properly and when I got home my br recalled part was not installed properly (brake switch). My brake pedal was sticking so the car was not accelerate properly and when I got home my brake lights would not turn off - which I found out after hours of being home. I had to have someone else fix the new issue after not getting a call back that evening since the car may have died by morning. Got a call the next day but will not be returning. More

by cmchamberss

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

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Oct 14, 2025 -

Serra Nissan of Birmingham responded

We are sorry to hear about your experience with our service department. Our records indicate that the service advisor tried to contact you regarding further repairs but was not able to reach you. If you would like to speak with your service advisor about the issue, we encourage you to call us at 205-856-2544.

October 08, 2025

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Very professional team, Love the speedy service and humbleness. Happy to be a Serra Nissan client! humbleness. Happy to be a Serra Nissan client! More

by anj0628

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

Serra Nissan of Birmingham responded

Thank you for a great review regarding your recent service visit, and for continuing to choose our team here at Serra Nissan! We are grateful for your time and business spent with us, and we look forward to the next time we can serve you.

October 03, 2025

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Employee Rating

I have been going to this dealer since 2018 and the staff and the service keeps me coming back. and the service keeps me coming back. More

by jfletcher_89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 06, 2025 -

Serra Nissan of Birmingham responded

Thank you for your awesome review - we greatly appreciate your continued choice of Serra Nissan for all your vehicle needs! We are proud to serve loyal customers like you, and we look forward to the next chance we have to serve you.