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Amanda Badgwell

Overview Reviews (76)

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Amanda Badgwell

Amanda Badgwell | Page 5

Service Advisor

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7

76 Reviews

Overview Reviews (76)

Dealership Experience

7 yrs, 7 mos

Industry Experience

18 yrs, 4 mos

4.7

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Amanda Badgwell

December 11, 2025

Dealership Rating

Employee Rating

Service was fine,when I got my car,it was parked in a way I had trouble getting it out,also still had all the paper in it,seat,floor I had trouble getting it out,also still had all the paper in it,seat,floor More

by PETEISBELL1

Verified Customer

Recommend Dealer

Other Employees Tagged: Amanda Badgwell

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Dec 15, 2025 -

Serra Nissan of Birmingham responded

Pete, thank you for your feedback about your recent service visit and for visiting us at Serra Nissan. We appreciate your time and feedback about your experience. If there was anything else that impacted your rating, we encourage you to call us at 205-856-2544 and ask for Dylan so we can continue to improve.

December 06, 2025

Dealership Rating

Employee Rating

Amanda always provides excellent customer service. The dealership is accommodating and is thorough with maintenance service. The dealership is accommodating and is thorough with maintenance service. More

by kendra.staples

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 08, 2025 -

Serra Nissan of Birmingham responded

Thank you for trusting our team with your vehicle's service, Kendra! We greatly appreciate the opportunity to serve you and are glad you had a great experience. We hope we can continue to earn your time and business in the future!

December 05, 2025

Dealership Rating

Employee Rating

Quick to get the job done in a timely manner Excellent service and I will recommend it to anyone service and I will recommend it to anyone More

by angelanelson372

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Dec 05, 2025 -

Serra Nissan of Birmingham responded

Thank you for a great review of your experience, and for trusting our team with your vehicle's needs! We are proud to serve you, and we look forward to helping you for any future vehicle needs as well!

December 05, 2025

Dealership Rating

Employee Rating

Unfair resolution to a problem they created. Sent me out on the road in a dangerous situation. Sent me out on the road in a dangerous situation. More

by Juliabnsn

Verified Customer

Recommend Dealer

Other Employees Tagged: Amanda Badgwell

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Dec 05, 2025 -

Serra Nissan of Birmingham responded

Julia, it is our understanding that your vehicle was brought in for repairs to the belt and tensioner, which were completed. After these repairs were complete, the power steering pump went out, but this was not due to our technicians' work. Unfortunately, in older model vehicles with higher mileages, some issues may be more common and happen coincidentally. When you returned, we worked with you to offer a discount and find a resolution. If you have further questions about your vehicle's service, we encourage you to call us at 205-856-2544 and ask for Dylan.

December 02, 2025

Dealership Rating

Employee Rating

Even though the entryway was crowded with cars, I was greeted with excellent customer service. greeted with excellent customer service. More

by Latricia0322

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 02, 2025 -

Serra Nissan of Birmingham responded

Thank you for your 5-star review! We are glad that we were able to show you the outstanding service that we pride ourselves upon! We look forward to earning your time and business in the future!

November 20, 2025

Dealership Rating

Employee Rating

Mainly good, professional and courteous individuals. Keep you updated on service required and completion time. Keep you updated on service required and completion time. More

by jhdrakejr

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2025 -

Serra Nissan of Birmingham responded

Thank you for your positive review of your recent service visit! We greatly appreciate the opportunity to serve you, and we thank you for your time and business spent with us. We look forward to serving you in the future!

November 17, 2025

Dealership Rating

Employee Rating

They are very professional. They let use a rental car while I waited for them to fix my car. They let use a rental car while I waited for them to fix my car. More

by evhi424

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Nov 18, 2025 -

Serra Nissan of Birmingham responded

Thank you for your great review, and for visiting our service center for your vehicle's needs! We are glad to hear about your experience, and we hope to serve you again in the future as well!

November 08, 2025

Dealership Rating

Employee Rating

They were friendly, polite and efficient. They were polite, friendly and efficient. The staff did an excellent job. They were polite, friendly and efficient. The staff did an excellent job. More

by 58tyturner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Nov 08, 2025 -

Serra Nissan of Birmingham responded

Thank you for visiting us at Serra Nissan, and for leaving a great review about your experience! We are grateful for the opportunity to assist you, and we thank you for your time and business. We look forward to serving you in the future!

November 06, 2025

Dealership Rating

Employee Rating

I always have a good experience with Serra. No complaints. Serra gets you in and out in a reasonable time No complaints. Serra gets you in and out in a reasonable time More

by angelagooden

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Nov 07, 2025 -

Serra Nissan of Birmingham responded

Thank you for your review and your great feedback! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we look forward to serving you in the future!

November 06, 2025

Dealership Rating

Employee Rating

Very pleased with the work attitude of Amanda was awesome This was one of my best experience at this location professionalism all around the service shop thanks Amanda This was one of my best experience at this location professionalism all around the service shop thanks Amanda More

by robertabramsjr92

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Nov 07, 2025 -

Serra Nissan of Birmingham responded

Thank you for trusting our team with your vehicle's service needs, and for leaving us some great feedback! We appreciate you spending your time and business with us, and we hope that we can continue to be of service in the future!