Amanda Carr | Page 2

I'm not one to talk positively about car dealerships since my past experiences have not been that great. However, after purchasing my third car from LoW I can honestly say the whole team is honest, hard since my past experiences have not been that great. However, after purchasing my third car from LoW I can honestly say the whole team is honest, hard working, and caring. My initial experiences weren't great. After reaching out to management they did everything they could to fix the relationship with the customer. Shop LoW and buy with confidence. Talk to a manager if you're not completely satisfied, it'll do wonders. So thank you Rifang Xiao my sales rep. More

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It is really a good dealership and excellent service. I love this place and people here. love this place and people here. More

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We recently purchased our second Lexus, both from Lexus of Watertown. Our experience was amazing as the level of professionalism and ease of shopping and purchasing continues at the highest level. Our sale of Watertown. Our experience was amazing as the level of professionalism and ease of shopping and purchasing continues at the highest level. Our salesperson, Ussa, couldn't have been more helpful. We are also pleased our former 350RX will remain in the family for our son and soon to be daughter in law...so happy we are able to have them enjoy the many more miles. The service team deserves accolades as well since they performed the necessary manufacturer's suggested maintenance in a timely / professional manner. Amanda and her team are the best!! Thank you Lexus of Watertown for keeping our family outfitted with such wonderful vehicles offering safety and elegance! More

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It takes a lot to make a Beverly native drive to Watertown to buy a new Lexus but if you knew UJWAL at Lexus of Watertown you'd know why. This was our second car deal with our Lexus Salesman and "C Watertown to buy a new Lexus but if you knew UJWAL at Lexus of Watertown you'd know why. This was our second car deal with our Lexus Salesman and "Coach", Ujwal and this year we traded into an awesome RX350 lease package that was very affordable and easy to put together, with Alex in the Finance Office! The Vehicle is insane, the People are awesome, and the facility if beautiful - you can't go wrong with Lexus of Watertown, and say hi to Ujwal (Sales) and Alex (Finance) and to Amanda & Remington (Service) while you are there ! JEFF GUY, Beverly MA More

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Just bought my 3rd new Lexus from this dealership -- they are pros, treat you right, the service department is awesome too! -- Thanks to Byron my sales team, Kathleen in the business department, and always a are pros, treat you right, the service department is awesome too! -- Thanks to Byron my sales team, Kathleen in the business department, and always a shout out to Kim Trott in the service department! More

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Ujwal Pradhananga ( Ussa ) did an excellent job helping me with the selection process. He was very thorough and made it easy to purchase my RX 350. me with the selection process. He was very thorough and made it easy to purchase my RX 350. More

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Just made the easiest and LEAST stressful purchase of my life!!! Thank you Jimmy Yu and Alex for being professional, punctual, and prompt while helping with this purchase! life!!! Thank you Jimmy Yu and Alex for being professional, punctual, and prompt while helping with this purchase! More

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My wife and I. Have purchased many new cars over the years, this was without doubt our best experience. Leon Barnes was our sales guy and he was 10 out of 5- very classy place- a great experience years, this was without doubt our best experience. Leon Barnes was our sales guy and he was 10 out of 5- very classy place- a great experience More

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Purchased an RX450hl recently from Leon at this dealership. It was a good experience. They have a huge inventory, and offer fair prices on your trade. It was worth going out of the way to get it dealership. It was a good experience. They have a huge inventory, and offer fair prices on your trade. It was worth going out of the way to get it. Leon gave us the introduction to the vehicle when we picked it up so we could understand how to use all of the features that the vehicle has. He really knows his stuff. This is a first class dealership!! More

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Best experience ever with Tony Viveiros Glad I decided to stick with Lexus thanks to Tony Viveiros. I was originally at Lexus for service. While I waited I was curious to check out the newes Glad I decided to stick with Lexus thanks to Tony Viveiros. I was originally at Lexus for service. While I waited I was curious to check out the newest cars and of course I fell in love with the 2019 Lexus IS300 FSport Black line edition! A few sales associates seen me but didn’t care to ask if I needed help because I looked young and Tony was the only one that did approach me which I appreciated. He was very patient and answered all my questions and was very polite. He made the process for purchasing the car very easy and broke everything down for me when I was severely confused. When It was time to pick up the car he then took the time to show me all the features in the car and how to use it which I appreciated because I’m not the best at learning new things. Thanks to Tony I do plan on staying with Lexus because of the quality of customer service was amazing and obviously we all know the cars are made to last. For anyone trying to purchase a car definitely reach out to Tony Viveiros!! People need to understand that it isn’t all about looks. You should always treat everyone the same even if they don’t purchase a car it’s worth a shot. I was one of those people. Remember looks may be deceiving. Thanks Tony!! More

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