Amanda Carr | Page 4

Great Customer Service I have been thoroughly satisfied with the service and personal attention by staff - specially the manager, Amanda Carr. I no hesitation in giving them I have been thoroughly satisfied with the service and personal attention by staff - specially the manager, Amanda Carr. I no hesitation in giving them A+. More

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Extremely professional and customer freindly service I am customer of Lexus of Watertown for more than 20 years. I love this dealership. It has very friendly customer oriented atmosphere. You are surroun I am customer of Lexus of Watertown for more than 20 years. I love this dealership. It has very friendly customer oriented atmosphere. You are surrounded by very professional people that have great knowledge and willing to help you every time you are in the dealership. I never had any issues with the cars that I bought there and I am enjoying been a customer of Lexus of Watertown. More

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excellent service, plus rep Hi, There was a miscommunication with scheduling and work to be done. The Service Manager (Amanda) called and help resolve the issue. I appreciate t Hi, There was a miscommunication with scheduling and work to be done. The Service Manager (Amanda) called and help resolve the issue. I appreciate that the service dept took my concerns seriously. And, when I came to pick up my car, William went above and beyond by having my car delivered to my house (and the driver picking up the loaner). More

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The best My Es350 runs and looks brand new, the service is always done right the first time, I’m always getting my free car wash &!no other dealer does that, , My Es350 runs and looks brand new, the service is always done right the first time, I’m always getting my free car wash &!no other dealer does that, , More

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Excellent service and staff The staff is very knowledgeable and helpful. The service dept is top notch. All issues , if any are explained in detail and resolved efficiently. I The staff is very knowledgeable and helpful. The service dept is top notch. All issues , if any are explained in detail and resolved efficiently. I would strongly recommend Lexus of Watertown to all perspective buyers. More

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Routine service I gave them a 5 star because they deliver that quality of service , every one of them that I interacted with. My appointment setup was seamless. Th I gave them a 5 star because they deliver that quality of service , every one of them that I interacted with. My appointment setup was seamless. There was a clean loaner waiting for me and the service adviser who prepared the booking was quite courteous and super nice. My service advisor completed the excellence as she reviewed the service that done and provided reccomendations for future service. More

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Service work Work done and in timely manner as I waited for my car at dealership. My Choice. Amanda Carr came into Area that I was in with Bryan to say Hello. Work done and in timely manner as I waited for my car at dealership. My Choice. Amanda Carr came into Area that I was in with Bryan to say Hello. I have been working with Amanda For 8 Years and it is always a pkeasure. More

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Great People Really Do Make the Difference There are a LOT of very nice luxury automobiles made these days. So what truly makes the difference I've learned are the people at the dealership. Lex There are a LOT of very nice luxury automobiles made these days. So what truly makes the difference I've learned are the people at the dealership. Lexus of Watertown has to rank among the best in that department! More

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Outstanding!!!! A car is a valuable asset that must be kept running in perfect condition. I was told what needed attention immediately and what could wait with a full A car is a valuable asset that must be kept running in perfect condition. I was told what needed attention immediately and what could wait with a full printout of what can be done in the near future without pressure. Customer service is obviously paramount at Lexus of Watertown and my ES350 will only be cared for at this dealership. More

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Service experience Initial Customer Service contacts and Service reps were a pleasure to deal with. Making appointments to fit my schedule was made easy by Service rep w Initial Customer Service contacts and Service reps were a pleasure to deal with. Making appointments to fit my schedule was made easy by Service rep who would respond to my call within a reasonable time frame More

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