65 Reviews
Write a ReviewDealership Experience
5 yrs, 8 mos
Industry Experience
13 yrs, 2 mos
65 Reviews of Amanda Gray
February 10, 2020
Great service and reasonable price for timing belt Kit replacement. Work completed as promised. Amanda from Service department is very helpful. Thank you Amanda for your help replacement. Work completed as promised. Amanda from Service department is very helpful. Thank you Amanda for your help More
February 10, 2020
Service was excellent. However the service rep Amanda was mildly abrasive and seemed confused about a simple tire install. Rebeka sold me the tires earlier and was very helpful during the process. mildly abrasive and seemed confused about a simple tire install. Rebeka sold me the tires earlier and was very helpful during the process. More
Other Employees Tagged: Rebekah Martinez
February 09, 2020
Quick Service Response Had an issue where all of the system and safety alerts were activated and had message to contact dealer. Called Boch and they took me that afternoon a Had an issue where all of the system and safety alerts were activated and had message to contact dealer. Called Boch and they took me that afternoon and Addressed the issue immediately. Took 3 hours of work but they handled it as quick as possible. More
January 23, 2020
Worst service department I have ever dealt with. Repairs took 5 weeks, an extra 3 weeks due to them breaking the car’s computer. The car now has no dashboard lights which worked when it was brough Repairs took 5 weeks, an extra 3 weeks due to them breaking the car’s computer. The car now has no dashboard lights which worked when it was brought in. A few dollars in quarters went missing. The communication was practically non existent unless prompted by me and even then was awful. More
January 08, 2020
Felt disrespected and disdain soon after signup the sales contract. I wouldn’t consider to visit again even it is close proximity to my work. Sales lady Kayla was not even given eye contact when I was wait contract. I wouldn’t consider to visit again even it is close proximity to my work. Sales lady Kayla was not even given eye contact when I was wait for basic things that needs to be taken care. Made me to wait hours and hours to just report my fault issue. Promised me to follow up on my issue and never called me. I only called and I only follow up including registration. My insurance company co firmed that they sent my insurance details and details when and what time faxed. But Kayla never checked or confirmed on this all she was saying is she didn’t received. When I ask to confirm on this another old gentle man and accused me that I am yelling. Felt like this the true face soon after deal sign. More
Other Employees Tagged: Michael Pacheco , Karl Saleh
January 04, 2020
Still waiting for someone from Honda to let me know the status of my car I was told would be ready today (amended from yesterday). I was told it would be ready in the morning. It is now near the end of the status of my car I was told would be ready today (amended from yesterday). I was told it would be ready in the morning. It is now near the end of the day with not even a courtesy call. This is very annoying and extremely likely this is the last time Honda sees me. I was thinking of a new Honda this summer. That will not happen here. More
Other Employees Tagged: Shelby zero rating
January 02, 2020
Amanda in service Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpfu Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpful and do their best to give me fair rates and pricing and fast service. More
Other Employees Tagged: Rebekah Martinez , Mark Mullane
December 30, 2019
Excellent Amanda went above and beyond to meet my needs. Ensured all work was done in a timely manner and also honored the price i was previously quoted for. Th Amanda went above and beyond to meet my needs. Ensured all work was done in a timely manner and also honored the price i was previously quoted for. The service advisor i worked with previously refused to honor the quote and told me the labor cost a lot more than what was quoted. Amanda is honest and great st what she does! More