Amanda Newton | Page 5

Recall service performed along with 5,000 mile checkup. Told 3 hrs on the phone, told 4 hrs when I arrived, and it took 4.5 hrs to perform the service. Friendly and professional staff. Told 3 hrs on the phone, told 4 hrs when I arrived, and it took 4.5 hrs to perform the service. Friendly and professional staff. More

by rjsweetin Verified Customer Verified Customer

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Awesome job! Used my coupon from the previous day to finish up work that needed to be done! Used my coupon from the previous day to finish up work that needed to be done! More

by mlvetter Verified Customer Verified Customer

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Amanda is great. The dealership needs help with it's online scheduling, there shouldn't be 12 customers with appointments at the same time, service advisors shouldn' The dealership needs help with it's online scheduling, there shouldn't be 12 customers with appointments at the same time, service advisors shouldn't be out in the cold checking customers in with frozen fingers and touch screens. More

by bradkt420 Verified Customer Verified Customer

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I bought a used 2018 Toyota Tundra from McDonald Toyota Greeley in September 2024. Soon after, the engine failed. A professional inspection found a critical internal part inside the oil filter housing was Greeley in September 2024. Soon after, the engine failed. A professional inspection found a critical internal part inside the oil filter housing was missing. With my engineering background, I know this is a hidden defect that existed before I owned the truck. The repair estimate is sixteen thousand dollars. When I contacted the dealership, one manager said they have no cameras and another said their cameras are poor quality, so they could not show the part was present at the time of sale. They offered a small discount on labor, but it did not solve the issue or cover the major cost. Other warning systems have also stopped working, and I no longer trust the original inspection. I am concerned about the safety of the vehicle. More

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Service was excellent like always and Amanda was amazing, she is an asset to the company. she is an asset to the company. More

by wired71 Verified Customer Verified Customer

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Service was prompt and thorough but communication with representative was not perfect. I texted a question about my receipt and invoice but got no response. Finally found the answer on my own. representative was not perfect. I texted a question about my receipt and invoice but got no response. Finally found the answer on my own. More

by Anne.konz Verified Customer Verified Customer

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Excellent service. Explain everything done. Service people very professional and personable. Highly recommend to anyone. Explain everything done. Service people very professional and personable. Highly recommend to anyone. More

by tootsie52210 Verified Customer Verified Customer

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Fastest service appointment I’ve had the whole time I’ve done Toyota care! Thanks. done Toyota care! Thanks. More

by shaybear2 Verified Customer Verified Customer

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Everything was done quickly & sooner than expected. The only thing I am concerned about is a “rear Maine seal” leak that is going to cost $4kK. Highlander with 106,000 miles & 8 years old and is almos The only thing I am concerned about is a “rear Maine seal” leak that is going to cost $4kK. Highlander with 106,000 miles & 8 years old and is almost unheard of is a bit concerning. And out of my price range. More

by Bookworm187 Verified Customer Verified Customer

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I appreciate McDonald Toyota for the fact that they don’t treat me like i am dumb for not knowing about vehicle issues. They are so polite. treat me like i am dumb for not knowing about vehicle issues. They are so polite. More

by bbgaschler Verified Customer Verified Customer

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