Amanda Ventresco
Amanda Ventresco at Central Chrysler Jeep Dodge RAM Fiat of Norwood
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Amanda Ventresco | Page 28

Service Advisor

Central Chrysler Jeep Dodge RAM Fiat of Norwood

56 Boston-Providence Turnpike
Norwood, MA 02062

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4.8
281 Reviews
4.8

281 Reviews

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281 Reviews of Amanda Ventresco

June 26, 2020

Dealership Rating
Employee Rating

Great job as always! You guys did a great job on the routine service and the new install on my Jeep JK...I will return in the future! More

by JPRETE91
Recommend Dealer
Yes

Other Employees Tagged: Peter Catanese III

Jun 26, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 26, 2020

Dealership Rating
Employee Rating

This dealership gives great customer service and professionally services my vehicle. You receive text messages notifying you about your appointment, asking if you need anything while the car is in More

by manos.george
Recommend Dealer
Yes

Other Employees Tagged: Shawn Nagle, Lisa Dunne, Nick Santora , Bill Devine

Jun 26, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Central Chrysler Jeep Dodge of Norwood. Please don't hesitate to reach out if you need anything else.

June 18, 2020

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Employee Rating

Professional and quick My service was performed in lightning speed. The service advisor was terrific. Kept me informed and got me back on the road faster then I expected. More

by mark@markrothman.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Mark, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2020

Dealership Rating
Employee Rating

Good Customer Service So far everyone here has been kind and straight forward. I really appreciate their text service. They are attentive to customers. They care about qual More

by luiscarloscastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you so much, Luis, for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2020

Dealership Rating
Employee Rating

The Service Dept. at Central Jeep was great to deal with. My Jeep was serviced quickly and thoroughly. The staff kept me informed of the progress and worked with me to get the best value for my needs. Will d More

by garveyseanr
Recommend Dealer
Yes

Other Employees Tagged: Johannah Fraenkel

Jun 15, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Central Chrysler Jeep Dodge of Norwood!

June 15, 2020

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Employee Rating

Great Job Very friendly and they make sure the job was done right.Went the extra mile. They explained everything very well and also made sure my car was ready s More

by New car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 11, 2020

Dealership Rating
Employee Rating

I was charged a 100 deductible even though I have a bumper to bumper lifetime warranty doesn't make sense so let down I shouldn't have had to pay anything More

by DEACON29
Recommend Dealer
No
Jun 28, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

June 09, 2020

Dealership Rating
Employee Rating

You guys are the best! Thanks Bill/Andrea/Shawn et al....we bump heads know and then with scheduling but you guys are still awesome and always end up with me buying and serv More

by coachk25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Nagle , Bill Devine

Jun 09, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you so much for your excellent review! We are so glad that Bill, Amanda, and Shawn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Central Chrysler Jeep Dodge of Norwood. Please don't hesitate to reach out if you need anything else.

June 09, 2020

Dealership Rating
Employee Rating

Thanks for the friendly efficient service: easy scheduling, easy drop off and pickup, nice loaner car, and quick turnaround. And everything done with the COVID-19 protocols observed. More

by THOMAS.OGRADY
Recommend Dealer
Yes

Other Employees Tagged: Dan Gay

Jun 09, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thomas, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 22, 2020

Dealership Rating
Employee Rating

Although they are knowledgeable about the product that they are selling, however they lack customer service skills. Their action in no way reflect their words. They will tell you everything that you want More

by Patmiah
Recommend Dealer
No

Other Employees Tagged: Mark Weisman, Nick Santora, William Gorman , Bill Devine, Livia Petrillo

Jun 08, 2020

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

Jun 08, 2020

Patmiah responded

A year later I am still hurt over my overall experience. I continue to receive the same message from you, however no one have really taken the time to reach out to me to see how the dealership can resolve my issue and make my visit meet the high standards that your quests have come to expect from your dealership. When you truly ready to provide the outstanding customer service please reach out to me. I don’t take the dealership seriously because the communication that is being sent to me, is a general letter/email that was written to any and all dissatisfied customer. Nothing in the email/letter is personal. It’s to generic and impersonal. When someone is ready to really help me, feel free to call me. Yves

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