Amanda Wade | Page 13

Absolutely and overwhelmingly satisfied. Amanda Wade and all of the service team who participated in the work done on my truck deserve recognition for having gone beyond the normal in achievi Amanda Wade and all of the service team who participated in the work done on my truck deserve recognition for having gone beyond the normal in achieving the end results, addressing all of the problems I reported and others I was not aware of at the time the faults occurred which brought me to Planet Ford. The personal help to me by the courtesy shuttle drivers and the fact that this service is available is noteworthy in itself. Amanda's persistence with American Auto Shield, my extended warranty provider is a credit to her and I appreciate those efforts very much. A hearty Well Done to ALL of the Planet Ford 59 Team from the bottom of my heart!! More

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Fixed a problem that another dealer did not. After taking the F-150 to a dealer closer to my house (twice) for an intermittent problem - I was told that since the problem wasn't noticed during th After taking the F-150 to a dealer closer to my house (twice) for an intermittent problem - I was told that since the problem wasn't noticed during the short time they drove it, they couldn't fix it. I took it to Randall Reed, and the tech noticed that the description matched a TSB that had been out over a year. Truck repaired and the issue has not re-appeared. More

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tremendous progress Originally, the service department was a bit disorganized and not very customer focused, but I have seen tremendous improvement, in customer service. Originally, the service department was a bit disorganized and not very customer focused, but I have seen tremendous improvement, in customer service. I have seen a noticeable difference in the service personnel, making sure that customers come first. More

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Service Excellent service with friendly staff. Special attention made to details and follow up after the vehicle was serviced to ensure all issues were addres Excellent service with friendly staff. Special attention made to details and follow up after the vehicle was serviced to ensure all issues were addressed promptly. More

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Excellent service, great price I searched fir months for the best deal on an F250 so i know i got the best price. Ken Riley was a huge help. Everytime i called, if he coyld not tak I searched fir months for the best deal on an F250 so i know i got the best price. Ken Riley was a huge help. Everytime i called, if he coyld not take my call he would text me and say " call you right back". Who does that these days? I felt like the entire ream at Planet Ford worked hard to make me have a great experience.thanks to Ken, Kevin, Amanda, and the delivery team. I love my new truck and i'm glad i went to Planet Ford More

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Pleased as punch On time, good service, pleasent people to work with. They took the time to explain what was wrong. Recomend free car wash fo service Exceeding $ 100 On time, good service, pleasent people to work with. They took the time to explain what was wrong. Recomend free car wash fo service Exceeding $ 100 More

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very bad service advisor very bad and rude service advisor Amanda wade I purchased Ford fusion from you and whenever I came for some problem in my car she will behave very ru very bad and rude service advisor Amanda wade I purchased Ford fusion from you and whenever I came for some problem in my car she will behave very rudly and unpolitely and without properly listening the customer's problem she says you have to leave the vehicle and if you ask for how many days she says I don't know 3 , 4 or more days. More

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