Scott Morrison
Pre-Owned Service Advisor
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
116 Reviews
Write a Review116 Reviews of Scott Morrison
August 22, 2026
Their friendly, prompt and very very courteous we really really enjoy our mustang thank you really enjoy our mustang thank you More
Other Employees Tagged: Todd Silva, Juan Barcenas, Lorena Barker, Walter Vickers, Angel Garcia, Amanda Wade, Manny Diaz, Adrian Allen, Kelli Campbell
August 16, 2026
Professional, easy to schedule, easy to drop off, great communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled timeline. Thank you More
Other Employees Tagged: Todd Silva, Lorena Barker, Walter Vickers, Amanda Wade, Adrian Allen, Kelli Campbell
August 14, 2026
Overall, I had a good experience. However, I believe the Service Team could improve its communication with customers by providing more timely and proactive updates throughout the serv However, I believe the Service Team could improve its communication with customers by providing more timely and proactive updates throughout the service process. Customers should not have to initiate calls to the Service Department to find out the status of their service. Consistent communication and regular updates would create a better customer experience and ensure customers feel informed and valued. More
Other Employees Tagged: Todd Silva, Kelli Campbell
July 24, 2026
Great customer service . Whole process went smoothly and was in and out in no time at all. Whole process went smoothly and was in and out in no time at all. More
Other Employees Tagged: Todd Silva, Lorena Barker, Walter Vickers, Amanda Wade, Adrian Allen, Kelli Campbell
May 30, 2026
Guy always remembers my birthday and transferred the essentials from my old vehicle to the new one. essentials from my old vehicle to the new one. More
Other Employees Tagged: Zeke Moreno, Guy Guidry, Juan (JP) Perez
March 27, 2026
Excellent service. What Others Say The place was very busy but they managed to make me feel like i was the most important customer. The sales person was very knowled. What Others Say The place was very busy but they managed to make me feel like i was the most important customer. The sales person was very knowled... Read More Excellent communication On time returning vehicle back to me You get what you pay for! Excellent service ... Read More Great experience. Enjoy the group (sales & finance) @ dealership. Will be returning when purchasing new trucks for the fleet One of the easiest car purchases I've ever made. Everyone was very helpful from salesman to drive out Our salesman HECTOR was great. Did an awesome job and I recommend people to do business with him. Our service technician was a great communicator. All commitments were met and exceeded. I highly recommend their service More
March 07, 2026
I was so happy that you came out to do the oil change on our explorer. You mechanic was awesome he even rotated the tires. It was a chilly day and I gave him an extra FORD BLUE jacket - he was so happy to our explorer. You mechanic was awesome he even rotated the tires. It was a chilly day and I gave him an extra FORD BLUE jacket - he was so happy to receive Thank you More
Other Employees Tagged: Todd Silva, Billy Harvey, Mike Reed, Nathan Zuniga, Lyndi Sage - Walker

