Amanda Wilson
Amanda Wilson at Lawton Chrysler Jeep Dodge RAM
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Amanda Wilson | Page 2

Internet Manager

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.1
53 Reviews
4.1

53 Reviews

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53 Reviews of Amanda Wilson

October 06, 2023

Dealership Rating
Employee Rating

Great people that worked with me on my trade in. I showed up late in the day and most of the staff stayed late and made sure everything went as smooth as possible. More

by BRIAN.PITTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

Oct 06, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Brian! We appreciate your kind words and are pleased to hear that our team went the extra mile to ensure a smooth trade-in process. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!

September 25, 2023

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This dealership sold me a lemon & couldn't care less. I bought no extended warranty because I could not afford it. We are elderly & on a fixed income. Less than 30 days after I bought yhe car I bought More

by carlannmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky , Justin Gearhart, Chris Hendricks, Myracle key, Bryce(salesman) 0

Sep 29, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thanks again for your feedback carlannmiller. We here at Lawton CJD stand behind the repairs that are completed on your vehicle. I empathize with you on the cost of vehicle repairs and the cost of mechanical breakdown protection. But the up front cost of the plan in this case would have been less then the repairs that were completed on your vehicle. We do business with all ages of customers and never try to take advantage of them in any way. The team here at Lawton CJD is concerned that you feel that way. If that is the case, please accept my sincerest apologizes. Please feel free to reach out to me to discuss the events that have transpired. my number is 580-771-3339, Thank You, Todd Brown

September 21, 2023

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I had an awesome experience buying my new vehicle at Lawton Chrysler! I never felt pressured to buy, and I was treated with respect and kindness. I had planned to keep looking at other places before I More

by bonniep378
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago , Justin Gearhart, Chris Hendricks, Ryan Morales

Sep 22, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your fantastic experience at Lawton Chrysler, Bonniep378! It's great to hear that you didn't feel pressured, received respectful and kind treatment, and were pleasantly surprised by the efficiency of the process. It sounds like the team, including Amanda, Ryan, Chris, Justin, and Anthony, provided top-notch service. Enjoy your new vehicle!

September 01, 2023

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The service manager is awesome always willing to make things right when there’s a mistake made. The service advisors are always helpful in getting you in, in a timely manner and helping answer any questi More

by zodac1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your taking a moment to share your experience, Zodak1976, We're glad to hear that the service manager and advisors are always attentive to your needs and willing to make things right when there's a mistake. It's also great that the parts department goes the extra mile to help you. Your constructive feedback regarding the technician's pace is valuable, and it's good to know that overall, you trust this service center for your vehicle repairs. Thank you for sharing your thoughts!

August 30, 2023

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Employee Rating

They helped me get the car I wanted at the price I wanted. They communicated well throughout the whole process. More

by NoahAlgee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Hendricks, Izzy Martin

Aug 31, 2023

Lawton Chrysler Jeep Dodge RAM responded

Noah, we are pleased to hear our team was able to assist you in getting the car you wanted at the price you were aiming for. Thank you for trusting Lawton Chrysler Jeep Dodge RAM with you vehicle needs. Enjoy your new truck!

August 09, 2023

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They are great! Always helpful when have questions or need something fixed! We'll jeep coming back! More

by HEATHERWORKMAN0627
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, David Adair, James McElmurry , Justin Gearhart, Chris Hendricks, Brittaney Smith, Ray

Aug 09, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hi Heather. It's fantastic to hear that you've consistently received great customer service from our team at Lawton CJDR! Having a reliable and helpful resource for questions and fixes is invaluable. We're glad to know that we earned your repeat business. Let us know if we can be of further assistance.

August 03, 2023

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Employee Rating

They never have any techs to work on services or repairs. Never has any loaner vehicles and just has an overall bad attitude when questioned about things. More

by masseyj0392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, David Adair, Todd Brown, Barbara Lavendusky , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

Aug 08, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience, masseyj0392. We apologize for the inconvenience you incurred during your visit. Unfortunately, we have had an extreme backlog of work that had been carried over which caused a delay in us diagnosing your vehicle. That should have been explained at the time you checked the vehicle in for service. I will address that with the team to ensure going forward that communication is of the utmost importance. We genuinely hope you will give us another chance to provide you the quality service you expected. Please reach out to me at 580-771-3339, thank you Todd Brown

July 25, 2023

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Employee Rating

Fast diagnosis on my car and completely transparent on what was wrong, and what needed to be fixed More

by kammiedogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, David Adair, James McElmurry, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

Jul 26, 2023

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Kammiedogg. We strive to be transparent with our customers and are pleased to hear we nailed it with your experience! We appreciate your business and look forward to your next visit.

July 18, 2023

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It is really a first class dealership very professional very helpful and work really fast More

by jadon.ototivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, David Adair, James McElmurry, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

Jul 21, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hi Jadon. We understand how important your time is, so we make it a priority to be efficient and precise with every service experience. Thank you for taking a moment to share . If we can be of further assistance, please let us know.

July 14, 2023

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Employee Rating

never doing business with LCJDR again Worst Service, wasted a trip coming down for them to tell me it would be 4 hours for them to inspect my Vehicle. then the lady at the counter was very Rude, just go More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, David Adair, James McElmurry, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith

Jul 21, 2023

Lawton Chrysler Jeep Dodge RAM responded

Hello. It's very discouraging to read about your most recent experience at Lawton CJD. We hate to see you didn't receive the quality service you've been accustomed to receiving here. We understand that our customers come from short and long distances to visit us and therefore timeliness is very important to our team. With that in mind, we would like to hear more about your experience and have the opportunity to redeem ourselves and earn your future business. Please feel free to reach out to me directly at 580- 771-3339 so I can address your concerns. Todd Brown, Service Manager

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