Amber Dickens
Amber Dickens at Ken Ganley Westside Imports
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Amber Dickens | Page 2

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Amber Dickens

January 14, 2023

Dealership Rating
Employee Rating

This was probably the most stress free, enjoyable buying experience I've ever had! Everyone I interacted with was amazing! Class act for sure! More

by kenrgee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 04, 2022

Dealership Rating
Employee Rating

I enjoyed the experience. No pressure from salespeople yet they were very helpful and informative about the car I also liked that the car was available immediately More

by KRISEJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown, Terry Maxson

Dec 05, 2022

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2022

Dealership Rating
Employee Rating

Great people and great cars. Currently finding a long wait to schedule service. Took my venue to a different dealer to get my horn fixed and recall taken care of. More

by saccop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Keyes, Michael Imbrogno

Nov 23, 2022

Ken Ganley Westside Imports responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 23, 2022

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

Dealership Rating
Employee Rating

From the moment I walked in, the staff was very friendly. My sales rep was not pushy and laid everything out very clear. Would recommend to anyone looking at buying a car! More

by KEAGAN.HOFFMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats

Nov 18, 2022

Ken Ganley Westside Imports responded

Thank you so much for your review. We are glad Amber was able to assist you in getting you the vehicle you wanted. Thank you for your business!

Nov 18, 2022

Ken Ganley Westside Imports responded

We're glad that Amber was able to help you get into a new vehicle. Thank you for your review and for your business!

October 28, 2022

Dealership Rating
Employee Rating

1st finance manager lied about my credit and tried to overcharge me. I end up dealing with another person, she and the sales lady were very helpful, friendly and polite. If I go back I would only work wi More

by MERI2277
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sandi Kuzma, Michael Imbrogno

Nov 03, 2022

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.

August 28, 2021

Dealership Rating
Employee Rating

The sales consultant, Amber Dickens, knew the product well. She and the Sales Manager, Mike Vanderhoof took good care of me, answering all questions. Amber brought out cars I was interested in and I dro More

by barbaraleo815
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MiKe Vanderhoof

Aug 31, 2021

Ken Ganley Westside Imports responded

Thank you for purchasing a new Hyundai from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Amber was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Hyundai

July 06, 2021

Dealership Rating
Employee Rating

The dealership always seems to be fair in pricing and in helping to meet my needs. Amber is fantastic to work with, too! More

by lforbush
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Terry Maxson , Kevin Amolsch

Jul 07, 2021

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience with Amber was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Hyundai

June 30, 2021

Dealership Rating
Employee Rating

Mike and Amber are the best! They both displayed excellent customer service and follow up. I’m very satisfied with my purchase and will return in the near future. Thanks again! More

by MLEONE815
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma , Michael Vanderhoof

Jul 05, 2021

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Mike and Amber! We hope you love your new vehicle. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about our staff. -Ganley Westside Hyundai

June 22, 2021

Dealership Rating
Employee Rating

friendly, helpful. Informative. No pressure, or sales pitches, down to earth More

by JUM1510DNBSHEPARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson

Jun 25, 2021

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

June 20, 2021

Dealership Rating
Employee Rating

Our lease was up on our Elantra. We walked in and were greeted right away by a very nice man named Mike. He in turn introduced us to Amber Dickens. Amber was absolutely wonderful. Her professionalism was More

by mbarnes0110
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma , Michael Vanderhoof

Jun 22, 2021

Ken Ganley Westside Imports responded

Thank you for purchasing a new Hyundai from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Heather was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Hyundai

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