Amber Shafer

Excellent service, professional staff. Amber Stafer, service advisor met us to write up our oil change for our motorhome. Our wait was not long at all and Red, instructed our route to the Amber Stafer, service advisor met us to write up our oil change for our motorhome. Our wait was not long at all and Red, instructed our route to the appropriate bay for the service. The customer service Red gave was second to none. The service technician was knowledgeable and friendly. We thank Ford of Columbia for such great facilities and service staff! More

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Amber is very professional. She’s great to work with and an asset to Ford. She’s great to work with and an asset to Ford. More

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They are very nice and completely professional in their service work. Always willing to help service work. Always willing to help More

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Had a recall. The service department took care of it very fast. This dealership is really good The service department took care of it very fast. This dealership is really good More

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They were very nice. They showed pictures of parts that they. Loved it above and beyond this give you confidence that the work is being done. Amber to notch and great They showed pictures of parts that they. Loved it above and beyond this give you confidence that the work is being done. Amber to notch and great to work with. More

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Amber treated me like an old friend. Her customer service was the best I’ve seen in a service department. Her customer service was the best I’ve seen in a service department. More

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The people are great to work with and they get your service finished quickly. The staff are always very friendly and helpful. service finished quickly. The staff are always very friendly and helpful. More

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Amber was incredibly professional and extremely kind. Very well knowledgeable and she got me in and out of in no time! God bless Very well knowledgeable and she got me in and out of in no time! God bless More

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I had a great experience this time with Ford of Columbia. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. More

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Columbia Ford did an excellent job. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. More

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