Amber Shafer
Amber Shafer at Ford of Columbia

Amber Shafer | Page 5

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

Contact Me
4.8
50 Reviews

I took a plunge into the Service world after 6 years in the sales world. I thoroughly enjoy what I do and will always make sure you receive top notch customer service.

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

4.8

50 Reviews

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50 Reviews of Amber Shafer

December 31, 2024

Dealership Rating
Employee Rating

I am not a fan of most dealerships but this one surpassed them all for me. Amber was courteous, helpful and very communicative. She makes you feel like part of the family and she LISTENS. 10/10 for this deal More

by D. WILLIAMS
Service Price Transparency
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Recommend Dealer
Yes

December 31, 2024

Dealership Rating
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This is my third visit working with Amber and it has always been amazingly wonderful. She keeps me laughing and she’s very professional More

by damage42
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

December 28, 2024

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Customer service was excellent. Always kept me informed on the status of my vehicle and will be returning for future repairs and business More

by mkmoore7984
Service Price Transparency
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Recommend Dealer
Yes

December 11, 2024

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I am very impressed with the ford of Columbia service department and their service advisor Amber. I had top notch customer service and communication from her. I will absolutely come back for all my servi More

by Joanne Richfield
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Recommend Dealer
Yes

December 11, 2024

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Amber was extremely pleasant and knowledgeable. I will definitely be referring all of my family and friends to Ford of Columbia. More

by JBen
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Recommend Dealer
Yes

December 11, 2024

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The first visit to Columbia Ford was awesome. Amber Schafer helped me and she was terrific. She was helpful, knowledgeable, and friendly. I will be coming back for all my service needs. Thank More

by ddibbs62
Service Price Transparency
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Recommend Dealer
Yes

November 23, 2024

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They have been very helpful, even when things didn’t go well with an appointment. They really try to fix a problem if it comes up. More

by Brad.banaszak74
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

November 23, 2024

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Employee Rating

Amber was awesome! ! She got me taken care of even though I was 20 minutes early. Michael checked in with me to give me an update and Amber came back with updates I was More

by Keenanplumbing
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael

Nov 23, 2024

Keenanplumbing responded

Great team Amber rocks!! And Michael is great!Five stars!!

November 15, 2024

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Employee Rating

Great service from all involved. Car repairs were excellent and pricing extremely The new ownership has made a. Big difference More

by Bobmanning2red
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Farris

October 30, 2024

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Employee Rating

They were professional and helpful from the first interaction. They had my car fixed 3 hours ahead of schedule. Christian was very friendly, helpful and knowledgeable! Highly recommend! More

by Jamiedwards_79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christian Farris, Ben Crosby

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