Amber Shafer

Amber treated me like an old friend. Her customer service was the best I’ve seen in a service department. Her customer service was the best I’ve seen in a service department. More

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The people are great to work with and they get your service finished quickly. The staff are always very friendly and helpful. service finished quickly. The staff are always very friendly and helpful. More

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Amber was incredibly professional and extremely kind. Very well knowledgeable and she got me in and out of in no time! God bless Very well knowledgeable and she got me in and out of in no time! God bless More

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I had a great experience this time with Ford of Columbia. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. More

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Columbia Ford did an excellent job. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. More

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They were highly professional. It was a great experience and I would use them again It was a great experience and I would use them again More

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Amber was my service advisor today and she was perfect! Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop More

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Great experience, great communication throughout the process. Highly recommend for warranty work and care after purchase. process. Highly recommend for warranty work and care after purchase. More

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Great service as always and very friendly service representatives. They get your vehicle in quickly and get the work done. representatives. They get your vehicle in quickly and get the work done. More

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The dealership was great start to finish. The check-in was nice and smooth and they kept me updated on the progress. Once the recall was done they had me out the door and on my way quickly! The check-in was nice and smooth and they kept me updated on the progress. Once the recall was done they had me out the door and on my way quickly! More

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