Amber Shockley
Amber Shockley at Tony Serra Nissan

Amber Shockley | Page 2

Parts Counterperson

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.7
32 Reviews
4.7

32 Reviews

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32 Reviews of Amber Shockley

November 05, 2025

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Employee Rating

I was sold a vehicle with issues and they refused to fix it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them More

by Screwed Over
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Wyatt Andrews, Maxine Young, Cody Salem, Zack Rooks , Amanda Badgwell, Ashley Cox, Matteo Pensa, Reece Weissend

Nov 09, 2025

Tony Serra Nissan responded

Hello Screwed Over, we understand your frustration and we want to make this right. Please reach out to Maxine our Customer Service Ninja at (256) 676-2435 so she can dig into what happened and get you taken care of. We appreciate you giving Tony Serra Nissan Cullman another shot to make things right.

October 17, 2025

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They are always able to take care of me when I need regular service without an appointment Thank you More

by dorothyhortondnc1934
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox

Oct 27, 2025

Tony Serra Nissan responded

We love hearing that — quick, reliable, and ready when you need us is what we aim for! Thanks for trusting Tony Serra Nissan to keep your car in top shape.

October 07, 2025

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Very thankful for the quick and professional service. It.is hard to find that today! Thank you. More

by jefferyhbelknap
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

Oct 11, 2025

Tony Serra Nissan responded

We really appreciate that—quick and professional is exactly what our service team aims for at Tony Serra Nissan. Glad we could deliver the kind of experience that’s getting harder to find these days.

October 02, 2025

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Great service. They forgot to put my new sticker in for next service appointment though. More

by swarner0411
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

Oct 07, 2025

Tony Serra Nissan responded

Glad the service hit the mark—sounds like we just fumbled the sticker handoff. 🫣 We’ll make sure it’s ready for your next visit. Thanks for trusting the Tony Serra Nissan service team.

August 12, 2025

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This is my 3rd vehicle from this place and very happy they are always so nice and helpful! More

by 50snoopdog50dnc
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

Aug 16, 2025

Tony Serra Nissan responded

Third time’s the charm — and in your case, just the tradition. We’re glad our team at Tony Serra Nissan keeps earning your trust with every visit. Thanks for coming back again and again.

August 12, 2025

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You all were great I couldn't have found anyone any nicer than you at Tony Sierra. I love my Nissan rogue thanks for everything. More

by balkidtam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks, Elijah Szelag , Amanda Badgwell, Ashley Cox, Reece Weissend, Thank you all for all you did to get me in my new ride.

Aug 16, 2025

Tony Serra Nissan responded

We’re glad to hear your Nissan Rogue found its perfect match. At Tony Serra Nissan, being “the nicest you could find” is a title we’re happy to defend — thanks for the kind words and for letting us be part of your new ride story.

July 30, 2025

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Tony Serra is always welcoming and friendly, and they keep me informed about the progress of the maintenance on my car. More

by jamieleebraswell
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

Aug 01, 2025

Tony Serra Nissan responded

Thanks, Jamie! We believe car care should come with clear updates and zero guesswork—glad you felt that. Friendly service and solid communication are kind of our thing (along with, you know, fixing cars). Appreciate you choosing Tony Serra Nissan—we’ll keep the coffee warm and the updates honest.

July 02, 2025

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Very good people, easy to work with,very professional and they do all they can to connect you with your perfect vehicle! What amazed me the most is they call you within a few days to ask you how you are liki More

by jillsmith0
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Recommend Dealer
Yes
Jul 12, 2025

Tony Serra Nissan responded

Jill, this review is practically a novel—and we’d read it twice! Huge shoutout to Zack for catching the vibe shift and making sure your Kicks ended up being the right fit (literally and emotionally). Trading down in size, but upgrading in peace of mind? That’s a solid move. And yeah, we call to check in—because we actually care, weird right? Thanks for trusting Tony Serra Nissan in Cullman. Enjoy the Kicks—and when you're ready for the sequel, you know where to find us.

June 10, 2025

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I have been happy with services rendered this far, and hope for a positive experience each time I have to stop by. Thanks for everything. More

by LUCIANBLIGHT
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Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks , Amanda Badgwell, Ashley Cox, Mona Hurst, Reece Weissend

June 08, 2025

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It I a very Nice place with lots of friendly people Plenty of coffee, water and popcorn free while waiting More

by tang669
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Zack Rooks , Amanda Badgwell, Nicole Cormier, Ashley Cox, Renee Moore

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