Amy Lancaster

Galleria BMW responded

Thank you so much for sharing this incredible review! We’re thrilled to hear that Amanda and the entire Galleria BMW team delivered one of the best dealership experiences you’ve ever had. Amanda’s patience, dedication, and commitment to securing the best deal—especially for an out-of-state purchase—are exactly what we strive for with every guest. It means a lot that you placed your full trust in us, and we’re grateful we could make the process seamless and worry-free. We’d love to bring the whole team to Atlanta if we could! Until then, we look forward to welcoming you back for your next purchase. Thank you again for choosing Galleria BMW!

Galleria BMW responded

Thank you so much for your wonderful feedback! We’re delighted to hear that from the moment you walked through our doors, you felt welcomed and comfortable. Our team strives to create a friendly, approachable environment for every guest, and it’s great to know Dawn and the rest of our staff made such a positive impression. We truly appreciate you sharing your experience and look forward to serving you again in the future!

Galleria BMW responded

Shannon, thank you so much for sharing your experience! We’re thrilled to hear that Jacob “Jude” took such great care of you. Buying from a distance can be stressful, and it’s wonderful to know he answered all your questions with patience, provided the information you needed, and handled negotiations fairly so everything was ready before your long drive. We truly appreciate you making the trip to work with us and are grateful for your trust in Galleria BMW. Enjoy your new vehicle, and please let us know if there’s anything else we can do for you!

Galleria BMW responded

Troy, thank you so much for taking the time to share your experience with us! We're thrilled to hear that your visit to Galleria BMW was pleasant and pressure-free. Sonya is truly exceptional, and it’s wonderful to know that her product knowledge, communication, and guidance made the process smooth from start to finish. We appreciate you choosing us and look forward to serving you again in the future!

Galleria BMW responded

Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that Amanda provided such a smooth, professional, and well-prepared visit for you. Having the vehicles ready, along with the Carfax reports and inspection details, is exactly the kind of service we aim to deliver, and we’re glad it helped make your comparison and decision process easier. Your kind words mean a lot to our team, and we truly appreciate the opportunity to earn your business. If you have any further questions or need anything as you move forward, we’re always here to help! Enjoy exploring your options, and thank you again for choosing us.

Galleria BMW responded

Heather, Thank you so much for sharing this amazing feedback! We’re thrilled to hear that Katie made your custom X5 reveal such a memorable and special experience — moments like that are what we love creating for our guests. We’re incredibly excited to welcome you to the BMW family, and we’re grateful you chose us to be part of such an important purchase. Enjoy every mile in your new X5, and please don’t hesitate to reach out if you ever need anything!

Galleria BMW responded

Thank you so much, Richard! We truly appreciate your loyalty and the trust you’ve placed in Sonya and our team — driving 280 miles to see us means the world. Sonya is dedicated to making every experience straightforward, professional, and worth the trip, and it’s wonderful to hear she’s delivered that for you time and again. Thank you for being such a valued part of the Galleria BMW family, and we look forward to helping you with your next BMW!

Galleria BMW responded

Thank you so much, Kathy! We truly appreciate your loyalty and the trust you and your family have placed in us over the years. It’s wonderful to hear how Sonya has consistently provided such a comfortable and dedicated experience with every purchase. Eight BMWs is an incredible milestone—thank you for being such a valued part of our Galleria BMW family! We look forward to helping you and your family with many more in the future.

Galleria BMW responded

babbarsiddiq, Thanks you very much for taking the time to share this. We are so happy to hear that you had a smooth and overall wonderful time working with Shane and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Thank you for your business and trust, and Welcome to our Galleria BMW Family!