Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
197 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

4.9

197 Reviews

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197 Reviews of Billy Herbert

May 21, 2026

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Amy is so pleasant to talk with and explained everything thoroughly. She is very personable. More

by Rtyoung1
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Recommend Dealer
Yes

May 16, 2026

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Best dealership around, would not shop anywhere else. Friendly and knowledgeable staff that don't make you feel pressured to do anything. My salesperson, Sonya West, is top-notch the best I've ever worke More

by Bethmordecki
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Ava Williams

May 16, 2026

Galleria BMW responded

Thank you for the amazing review. We’re honored to have earned your trust again and thrilled to hear this is your fourth BMW with Sonya West. It means a lot to know our friendly, knowledgeable, and no-pressure approach keeps you coming back, and we truly appreciate you choosing Galleria BMW time and time again.

April 19, 2026

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Very good service! The transaction went off with ease. I highly recommend and will buy here again! More

by drspine732
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Recommend Dealer
Yes
Apr 21, 2026

Galleria BMW responded

Thank you for the kind words. We’re glad to hear everything went smoothly and that you were able to provide you with the best service and transaction. We truly appreciate your recommendation and look forward to helping you again whenever you’re ready for your next BMW.

March 30, 2026

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Very helpful. Dan went above and beyond. Made a very stressful situation a great experience. More

by tems123
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Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Dan Leahy

Mar 31, 2026

Galleria BMW responded

Thank you for your kind review! We’re so glad Dan was able to be so helpful and go above and beyond for you. It means a lot to know he helped turn a stressful situation into a great experience. We truly appreciate your feedback and thank you for choosing Galleria BMW!

March 25, 2026

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Sonya was our sales person but was super busy making sales that day. Ava stepped in to handle the finance portion. She was friendly, knowledgable, courteous and patient! She answered my many questions v More

by Christyviaemail
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Recommend Dealer
Yes
Mar 30, 2026

Galleria BMW responded

Thank you for the thoughtful review, Christy! We’re glad Sonya got your purchase started and that Ava was able to step in and make the finance portion such a positive experience. It’s wonderful to hear Ava was friendly, knowledgeable, patient, and took the time to answer all of your questions clearly. We truly appreciate your recommendation and thank you for choosing Galleria BMW!

March 20, 2026

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Amazing staff, great energy, always ready to help, always very clean and welcoming with snacks/drinks, and gets the job done! More

by jada.mcdaniel1000
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina

Mar 23, 2026

Galleria BMW responded

Thank you! We’re so glad you enjoy the energy of our team and the welcoming atmosphere. It means a lot to hear you find us clean, helpful, and consistent in getting the job done. We truly appreciate your support!

February 24, 2026

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Amanda was amazing! She was patient, and not pushy. We looked at several cars before making our final decision and she answered all of our questions. She made our car bu More

by amycarter824
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Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster, Amanda Tibbals

Feb 24, 2026

Galleria BMW responded

Thank you so much for sharing your experience, Amy! We’re thrilled to hear that Amanda made your car-buying journey such a positive one. Taking the time to explore several options, answering every question, and ensuring you never felt pressured is exactly the kind of experience we want every guest to have. We truly appreciate you choosing BMW Galleria, and we’ll be sure to pass along your kind words to Amanda. Congratulations on your new vehicle, and we look forward to assisting you again in the future!

February 06, 2026

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Dan has assisted us with six cars, and he is absolutely the best! The entire team at Galleria BMW — from the sales department to the service department — is the reason we never switch brands. I can’t say e More

by Crystal
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Recommend Dealer
Yes

Other Employees Tagged: Dan Leahy, Andrew Saenz

Feb 06, 2026

Galleria BMW responded

Thank you so much, Crystal, for sharing such a meaningful review. We’re truly grateful for your continued trust and loyalty over the years. Dan’s commitment to his clients is exceptional, and it means a great deal to hear that he has been able to assist you with six vehicles. We’re also proud that our entire team—from sales to service—has played a role in creating an experience that keeps you coming back. Your kind words about our professionalism, consistency, and care perfectly reflect what we strive for every day at Galleria BMW. Thank you again for your support—we look forward to serving you for many more years to come.

January 27, 2026

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I’ve worked with many sales representatives over the years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what s More

by Ron Jenkins
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Andrew Saenz , Ryan Light

Jan 27, 2026

Galleria BMW responded

Ron, thank you for taking the time to share such thoughtful feedback. We truly appreciate your kind words, and we’re especially grateful for your recognition of Dawn’s professionalism, patience, and exceptional product knowledge. It means a great deal to hear that she has consistently earned your trust over multiple purchases — that kind of long-term relationship is exactly what we strive to build with our clients. We’ll be sure to share your kind words with Dawn and our leadership team. While we may not sell Porsche just yet, we’re grateful to be your choice for your automotive needs, and we look forward to assisting you again in the future.

January 22, 2026

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Very pleased with the level of service from Ava, Katie, and team. First class from the test drive to signing the final papers. Highly recommend! More

by dstrickland1020
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Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Ava Williams

Jan 24, 2026

Galleria BMW responded

Thank you for the great review! We’re so happy to hear you had a first-class experience from start to finish. Ava, Katie, and the team will really appreciate your kind words. We’re grateful for the recommendation and hope to see you again!

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