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Amy Mansfield
Amy Mansfield at Sands Chrysler Jeep Dodge RAM

Amy Mansfield | Page 43

Service Advisor

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

Contact Me
4.8
610 Reviews

Dealership Experience

14 yrs

Industry Experience

21 yrs, 6 mos

4.8

610 Reviews

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610 Reviews of Amy Mansfield

February 05, 2024

Dealership Rating
Employee Rating

the van was there since10/19/2023 for a Transmisson and before it was log in was over a week. run from them no customer service over 25 phone calls later pick it up inon 1/31/2024 More

by todd.janney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is very important to us here at Sands Chrysler Jeep Dodge. We want every customer to have a positive experience and I would appreciate the chance to discuss the level of communication and overall customer care that you received from our Service Team regarding a transmission repair on your van. Can you please email me with your preferred contact information? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

February 02, 2024

Dealership Rating
Employee Rating

Amy was professional and made good on everything she said she would do. She was accommodating More

by marksomers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad our team was able to provide you with a professional experience at Sands Chrysler Jeep Dodge. It's great to hear that you found them accommodating. Thank you for your kind review, we appreciate it.

January 31, 2024

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Employee Rating

Amy is wonderful to deal with - she is very knowledgeable, professional and friendly. Service was efficient without a long wait time. More

by chess4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We appreciate your feedback. It's evident that our team's knowledge and efficiency met your needs. We at Sands Chrysler Jeep Dodge value such positives in our service delivery.

January 30, 2024

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Employee Rating

Great service and always friendly and helpful. The best part is they are honest and don’t try to sell you more services than you need. More

by vlm54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We appreciate your recognition of Sands Chrysler Jeep Dodge's integrity and customer-oriented approach. Thank you for placing your trust in us.

January 30, 2024

Dealership Rating
Employee Rating

Amy greeted me cheerfully and explained the new vehicle service process. She is very professional and knowledgeable. Karla has excellent customer service skills and is always cheerful. More

by tam1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karla Stark

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Jan 30, 2024

Sands Chrysler Jeep Dodge RAM responded

Glad to know our team was able to provide informational and professional services at Sands Chrysler Jeep Dodge. We appreciate your kind words on their customer service skills. Thank you for acknowledging their effort.

January 30, 2024

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Employee Rating

Considering I brought the car in a day early, the scheduled repair should be finished at the time promised. More

by davids2443
Recommend Dealer
Yes
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

At Sands Chrysler Jeep Dodge, we strive for timely and effective service. We appreciate your understanding when delays occur. Feel free to relay future concerns directly with us.

January 26, 2024

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Employee Rating

very easy to make appointment & waiting area was good for telework as I waited for inspection to be completed. More

by djdrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear you found our appointment process straightforward at Sands Chrysler Jeep Dodge. We understand the importance of comfort and productivity during waiting periods. Thank you for allowing us to handle your inspection needs.

January 25, 2024

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Employee Rating

Pleasure to deal with all the time. Very communicative and pleasant demeanor. Easy to get in contact with. Lansdale sent us to Quakertown and I am glad they did. More

by chrisrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Allen

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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We appreciate your kind words about Sands Chrysler Jeep Dodge's communicative and pleasant service. It's wonderful that our Lansdale team was able to connect you with us here at Quakertown - we look forward to serving you in the future.

January 24, 2024

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Employee Rating

I had no issues with my visit. I was in and out for an oil change. More

by Johny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We appreciate your feedback and are glad that you found our oil change service efficient. Thank you for choosing Sands Chrysler Jeep Dodge.

January 22, 2024

Dealership Rating
Employee Rating

Great experience awesome service department and staff. Could not be more pleased AAAA ++++. THANK YOU. More

by candk54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Allen, Brian Campbell, Ray McKnight, Larry Wildemore

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