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Amy Pickens
142 Reviews
My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
15 yrs, 9 mos
Languages Spoken
Armenian
English
142 Reviews
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142 Reviews of Amy Pickens
May 29, 2020
30k service Honda Civic Called and made an appointment. I got an immediate follow up email reminding me. I arrived on time and they were ready. Amy Pickens explained what was Called and made an appointment. I got an immediate follow up email reminding me. I arrived on time and they were ready. Amy Pickens explained what was going to be done, approximate cost, and approximate time to do the work. Everything went just like she said. I have had 3 Civics and an S2000 and I have never been disappointed with Germain sales and service. More
by jrs@cmh
May 25, 2020
Service on our CR-V Amy Pickens did a great job handling our service. A bit out of the ordinary - replacing a compass module - but everything worked out fine and Amy did Amy Pickens did a great job handling our service. A bit out of the ordinary - replacing a compass module - but everything worked out fine and Amy did a great job keeping me informed of status during the repair. Great service! More
by EdG
May 20, 2020
I just recently took my Accord in to get serviced and as always it was a great experience. This was my second time working with Amy Pickens and she always makes the process super easy, straightforward and f always it was a great experience. This was my second time working with Amy Pickens and she always makes the process super easy, straightforward and fast. She even teaches me tricks about my key fab! More
by ciearrashuford
March 04, 2019
Great experience I pulled in wrong loca, woman there was super kind and easily led me to service. It was a breeze. Used the shuttle service to and from work while my I pulled in wrong loca, woman there was super kind and easily led me to service. It was a breeze. Used the shuttle service to and from work while my car was serviced. Excellent More
by TAR
Other Employees Tagged: And a Woman in area where you teach about the car.
February 23, 2019
Problem Found and Fixed The service department did a great job identifying a weird problem causing my battery not to charge correctly (the rocker arm seal was leaking oil ont The service department did a great job identifying a weird problem causing my battery not to charge correctly (the rocker arm seal was leaking oil onto the alternator). More
by Fiddler
February 16, 2019
Continued Great Service I purchased a used Odyessy here years ago and although my current Honda is from a different dealership (gifted down from aging parents), I have always I purchased a used Odyessy here years ago and although my current Honda is from a different dealership (gifted down from aging parents), I have always been able to trust my vehicle’s care to this dealership. More
by Brenda915
February 15, 2019
Exorbitant Diagnostic Fee I made the mistake of taking our Honda Odyssey for service. When they came back with a quote of more than $3,000 I told them I would take it elsewher I made the mistake of taking our Honda Odyssey for service. When they came back with a quote of more than $3,000 I told them I would take it elsewhere for another opinion. They didn't like that , so then they hit me with a $190 "diagnostic fee" just to get my car back. Just understand that as soon as you even drive into that place you're out at least $100. They are way overpriced. I'll never go there for anything ever again. More
by mattmcclure70
February 10, 2019
Great service, knowledgeable staff Amy took very good care of my van from beginning to end. All of the work was explained in detail, as well as recommendations and options for future se Amy took very good care of my van from beginning to end. All of the work was explained in detail, as well as recommendations and options for future service. I felt very confident in the work that was done and much more knowledgeable about my vehicle after our conversations. More
by MommaB
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