Amy Pickens | Page 14

Quick, reliable service. My tire had a slow leak. Amy Pickens assisted me when I arrived, told me what the service team would do and how long it would would take. And that is My tire had a slow leak. Amy Pickens assisted me when I arrived, told me what the service team would do and how long it would would take. And that is exactly what happened. And my tire was repaired at no charge. I appreciate Amy’s friendly and professional assistance! More

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Always had Great service from this Dealership Amy Pickens is who I dealt with at Germain HOnda, and as always, I had great service, and left happy. I won't usually go to dealerships for issues, b Amy Pickens is who I dealt with at Germain HOnda, and as always, I had great service, and left happy. I won't usually go to dealerships for issues, but Germain Honda has always done a great job! My daughter also swears by them. More

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30k service Honda Civic Called and made an appointment. I got an immediate follow up email reminding me. I arrived on time and they were ready. Amy Pickens explained what was Called and made an appointment. I got an immediate follow up email reminding me. I arrived on time and they were ready. Amy Pickens explained what was going to be done, approximate cost, and approximate time to do the work. Everything went just like she said. I have had 3 Civics and an S2000 and I have never been disappointed with Germain sales and service. More

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Service on our CR-V Amy Pickens did a great job handling our service. A bit out of the ordinary - replacing a compass module - but everything worked out fine and Amy did Amy Pickens did a great job handling our service. A bit out of the ordinary - replacing a compass module - but everything worked out fine and Amy did a great job keeping me informed of status during the repair. Great service! More

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I just recently took my Accord in to get serviced and as always it was a great experience. This was my second time working with Amy Pickens and she always makes the process super easy, straightforward and f always it was a great experience. This was my second time working with Amy Pickens and she always makes the process super easy, straightforward and fast. She even teaches me tricks about my key fab! More

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Any Pickens did a great job managing my service call for an oil change and tire alignment/rotation, within the estimated time frame. Well done! an oil change and tire alignment/rotation, within the estimated time frame. Well done! More

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While no one likes to have car expenses, Amy Pickens did a great job of making this a painless experience. She is kind and knowledgeable. a great job of making this a painless experience. She is kind and knowledgeable. More

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Great experience I pulled in wrong loca, woman there was super kind and easily led me to service. It was a breeze. Used the shuttle service to and from work while my I pulled in wrong loca, woman there was super kind and easily led me to service. It was a breeze. Used the shuttle service to and from work while my car was serviced. Excellent More

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Problem Found and Fixed The service department did a great job identifying a weird problem causing my battery not to charge correctly (the rocker arm seal was leaking oil ont The service department did a great job identifying a weird problem causing my battery not to charge correctly (the rocker arm seal was leaking oil onto the alternator). More

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Continued Great Service I purchased a used Odyessy here years ago and although my current Honda is from a different dealership (gifted down from aging parents), I have always I purchased a used Odyessy here years ago and although my current Honda is from a different dealership (gifted down from aging parents), I have always been able to trust my vehicle’s care to this dealership. More

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