Amy Stoica
Amy Stoica at Audi Marin

Amy Stoica | Page 11

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Amy Stoica

September 15, 2023

Dealership Rating
Employee Rating

O o o moo o o o o o. K k k k k k More

by LEECSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Audi Marin responded

Thank you for the wonderful rating!

September 15, 2023

Dealership Rating
Employee Rating

This is a top notch outfit. They identify their weakness and improve on them effectively. Best Audi dealer in the Bay Area. More

by rquinta27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch , Gene Frank, Brittany Myers

Nov 13, 2023

Audi Marin responded

We appreciate your kind words about our dealership being a top-notch outfit. Continuous improvement is crucial to us, and we're thrilled to be recognized as the best Audi dealer in the Bay Area. Thank you for your support

September 14, 2023

Dealership Rating
Employee Rating

Amy was courteous and professional. She is a hard worker. We are generally pleased with the staff at Audi Marin. Thank You More

by TUBEROSA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Audi Marin responded

Thank you for recognizing Amy's courtesy and professionalism. We're pleased to hear that you are generally pleased with our staff. Your satisfaction is our priority, and we look forward to serving you in the future.

September 14, 2023

Dealership Rating
Employee Rating

Great communication and service with Audi Marin. Amy is always a pleasure to work with. More

by MH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. Thank you for recognizing Amy and our commitment to great communication and service. We're pleased to know that Amy has been a pleasure to work with, and we'll be sure to pass along your kind words.

September 13, 2023

Dealership Rating
Employee Rating

The dealership is very well run. The staff is knowledgeable and diligent. I do wish they still offered a loaner car because I live rather far away. More

by BILLGRIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. We appreciate your positive comments about our dealership's management and staff. While we no longer offer loaner cars, we are exploring alternative solutions to better serve customers like yourself who live farther away.

September 13, 2023

Dealership Rating
Employee Rating

Allows get top notch service from the team at Audi. Amy and Gary have always taken good care of my concerns. More

by BRWNSOO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch

Nov 28, 2023

Audi Marin responded

Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. Amy and Gary appreciate your kind words. Consistency in delivering top-notch service is our priority, and we're grateful for your trust in us to care for your concerns.

September 13, 2023

Dealership Rating
Employee Rating

Amy was very accommodating for my needs. She was a great coordinator and communicator. I really felt the luxury experience working with her, she reminded me why choosing Audi was the right c More

by JESSIEANN.OWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. We're delighted to hear about your positive experience with Amy. Providing a luxury experience is our goal, and we're thrilled that she exemplified the excellence we aim for. We appreciate your choice of Audi, and we look forward to serving you in the future.

September 11, 2023

Dealership Rating
Employee Rating

Amy was fantastic! Audi Marin is Fantastic! Audi on Demand was Fantastic! The 45 minutes it took to clear the check engine light after I picked up my car was Fantastic! More

by HAGGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Dhillon, Gary Poarch , Ivan Baez, Gene Frank, Asma Maaroufi, Brittany Myers, Ryan O'Sullivan, Danny Roque, Mohd Sammur, Can't recall the janitor's name, but he was Fantastic!, The person that took my keys on drop off was REALLY FANTASTIC!

Nov 28, 2023

Audi Marin responded

Thank you for your enthusiastic feedback on Amy and the Audi Marin team. We value your suggestions and appreciate your honesty. We'll consider your thoughts on reviews and incentives as we strive to enhance our customer experience. Your satisfaction is paramount, and we'll continue to work towards earning your praise.

September 10, 2023

Dealership Rating
Employee Rating

They communicate very well, I felt the “service” for an electric car was pretty pricy. More

by JENNIFERSCHOENSTEIN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch

Nov 28, 2023

Audi Marin responded

We value your feedback regarding our communication and pricing. Your concerns about the service cost for electric cars are noted, and we'll review our pricing structure to ensure fairness.

September 10, 2023

Dealership Rating
Employee Rating

Don’t make me write 15 words - I get you want specific feedback but don’t force it. Amy was nice. More

by GORDON_SL
Workmanship
Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

We appreciate your feedback and understand the importance of simplicity. We'll take your suggestion into consideration to ensure a more seamless experience in the future.

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