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Anaia Oquendo
Anaia Oquendo at Acura of Berlin

Anaia Oquendo

Parts Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Contact Me
4.5
22 Reviews

Passion for working on cars in my free time and love riding motorcycles. Stop by and say hello.

Dealership Experience

1 yr, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

American Sign Language American Sign Language

4.5

22 Reviews

Write a Review

22 Reviews of Anaia Oquendo

June 27, 2026

Dealership Rating
Employee Rating

Very fast service , attentive staff good reminders Convenient location, clean environment, comfortable waiting room More

by Kris.mari
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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Jun 28, 2026

Acura of Berlin responded

We’re delighted your Acura MDX service was prompt and that our team took good care of you. It’s great to hear the reminders, convenient location, and clean, comfortable waiting area met your needs. Feel free to reach out if there’s anything else we can assist with. Eric Diaz General Manager 860-829-3787

June 25, 2026

Dealership Rating
Employee Rating

Sucks sold me a car with cupped tires when I was told they were newm More

by Chrissy
Recommend Dealer
No

Other Employees Tagged: Anaia Oquendo

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Jun 26, 2026

Acura of Berlin responded

Chrissy, Thank you for bringing this to our attention. We take concerns like this very seriously. At this time, we have been unable to identify your visit or vehicle based on the information provided, and we are not aware of any situation involving a vehicle being delivered with cupped tires represented as new. Please contact me directly at the dealership and ask for Eric, General Manager, so I can review your purchase, inspect the vehicle if needed, and work toward resolving your concerns. We appreciate the opportunity to look into this for you. Eric Diaz General Manager 860-829-3787

Jun 26, 2026

Acura of Berlin responded

Chrissy, Thank you for bringing this to our attention. We take concerns like this very seriously. At this time, we have been unable to identify your visit or vehicle based on the information provided, and we are not aware of any situation involving a vehicle being delivered with cupped tires represented as new. Please contact me directly at the dealership and ask for Eric, General Manager, so I can review your purchase, inspect the vehicle if needed, and work toward resolving your concerns. We appreciate the opportunity to look into this for you. Eric Diaz General Manager 860-829-3787

June 15, 2026

Dealership Rating
Employee Rating

Good We will see how the future service goes No more words I'm good USA More

by JBOTSACOS
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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Jun 16, 2026

Acura of Berlin responded

Thank you for the five-star rating on your Acura RDX service. We’re glad your visit left a positive impression and look forward to assisting you in the future. Thanks, Anaia Eric Diaz General Manager 860-829-3787

June 13, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and kept us informed on the progress of the appointment. It was quick and easy. More

by CIDIPI2
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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Jun 13, 2026

Acura of Berlin responded

We’re happy to know your Acura RDX service appointment was smooth and that our team kept you updated throughout. Thank you for sharing your experience. Eric Diaz General Manager 860-829-3787

June 05, 2026

Dealership Rating
Employee Rating

Keith Davis was extremely helpful and informative with my service for my car and I would be happy to recommend him for anyone's service needs. More

by DESCHENEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 05, 2026

Acura of Berlin responded

It’s wonderful to hear Keith was so helpful and informative during your Acura RDX service. Your willingness to recommend us means a lot to our service team. Thank you for sharing your experience. Eric Diaz General Manager 860-829-3787

May 30, 2026

Dealership Rating
Employee Rating

I've been coming to dealership for past 20 years. They are always on point. Great service More

by SARAHFARGIONE
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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May 31, 2026

Acura of Berlin responded

Thank you for trusting us with your Acura RDX over the past 20 years. We’re pleased our team has always delivered great service and we’ll pass your praise on to Anaia. Eric Diaz General Manager 860-829-3787

May 30, 2026

Dealership Rating
Employee Rating

The service department runs very smoothly. Dropped my car off for service in the morning and it was ready earlier than expected. Great communication, as well. More

by enza970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Roush

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May 30, 2026

Acura of Berlin responded

It’s great to hear our service department ran smoothly and your Acura MDX was ready earlier than expected. We’re glad our communication kept you informed throughout the process. Thank you for sharing your experience with us. Eric Diaz General Manager 860-829-3787

May 10, 2026

Dealership Rating
Employee Rating

The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things. More

by SHAY.AMORRISSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy, Jonathan Roath, Brian Roush, Alan Stein

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May 10, 2026

Acura of Berlin responded

We’re delighted to hear that our team was friendly and helpful during your service visit. Alan and our technicians are glad your Acura RDX received excellent care. Thank you for sharing such positive feedback. Eric Diaz General Manager 860-829-3787

April 24, 2026

Dealership Rating
Employee Rating

Friendly, thorough & clean From on line booking to working with the service technician it was easy process More

by jgmarg23
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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Apr 24, 2026

Acura of Berlin responded

We’re so pleased you found our service friendly, thorough, and our facility clean. We’re glad the online booking and your time with Anaia in service went smoothly. We appreciate you trusting us with your Acura RDX and look forward to your next visit. Eric Diaz General Manager 860-829-3787

April 01, 2026

Dealership Rating
Employee Rating

Professional, knowledgeable and friendly Easy to work with and the dealership itself was clean and very nice More

by Cory24
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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Apr 01, 2026

Acura of Berlin responded

We appreciate you recognizing our team’s professional and friendly approach during your Acura MDX service. We’re glad the facility was clean and the process was smooth. Anaia is thankful for your feedback and looks forward to helping you again. Eric Diaz General Manager 860-829-3787

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