Anas Lazaar | Page 27

Anas was great in customer service. He was able to locate a vehicle to meet our needs and had every aspect covered. The process always takes a while, but he kept us updated along the way. locate a vehicle to meet our needs and had every aspect covered. The process always takes a while, but he kept us updated along the way. More

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Anas was quite helpful. He found us a vehicle that was within price range and made my wife happy. Thanks a million Anas, keep up the good work. within price range and made my wife happy. Thanks a million Anas, keep up the good work. More

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Great experience, Anas was great to work with and work hard to get us the best price that would work for us. Sales manager and finance department very helpful. We will only buy from this dealership deale hard to get us the best price that would work for us. Sales manager and finance department very helpful. We will only buy from this dealership dealership in future! More

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Best car buying experience I have ever had. Very friendly staff, willing to help anyway they can! Joseph, Michele, and Anas were very professional. Would definately recommend Orlando Kia West! staff, willing to help anyway they can! Joseph, Michele, and Anas were very professional. Would definately recommend Orlando Kia West! More

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Great experience buying a car through West Colonial Kia. Everybody was very friendly and helpful.Our salesman, Anas Lazaar, was very professional and very knowledgeable about his product. he took his time i Everybody was very friendly and helpful.Our salesman, Anas Lazaar, was very professional and very knowledgeable about his product. he took his time in answering all our questions, and went above and beyond in helping us get the right car for our family. I would highly recommend the best salesman award to Mr. Lazaar. He would work in your side to get you the best deal and the right car. Thank you Kia and thank you Mr. Lazaar for helping our family pick the right car and offer us the right price we were looking for. If you want to buy a car in Kia please ask for Anas Lazaar, he is the go to guy in this dealership. Thank you. More

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Awesome salesman!! Would recommend :-). He took the time to answer our questions and get the lowest price possible. He walked with us many times to look at the car!! Thanks a bunch! to answer our questions and get the lowest price possible. He walked with us many times to look at the car!! Thanks a bunch! More

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Both salesmen were very easy to work with. Both knew our price range and worked with us. Would definately recommend Rabii Chatoui and Anas Lazaar to others looking for a new car. We were in a tight situat price range and worked with us. Would definately recommend Rabii Chatoui and Anas Lazaar to others looking for a new car. We were in a tight situation with a broken vehicle and needed to get something right away. They were there to help us out! Thank you! More

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Unfortunately I have to change my previous review of this dealership as I am very disappointed. First let me start by saying Anas Lazaar was an excellent salesman. He got the job done, I purchased a truck. H dealership as I am very disappointed. First let me start by saying Anas Lazaar was an excellent salesman. He got the job done, I purchased a truck. However, it took several trips to the dealer to finalize this sale (not his fault), and it is still not complete as to myself being a satisfied customer. I requested several times to be given a due bill for a tire sensor (this was on a Sunday). Several different people told me repeatedly it was not the tire sensor. I was finally given a due bill and returned the next evening (Monday) to finalize the sale and take care of the due bill. Again I was told several times it was not a sensor. The service dept put air in the tire and the light was still on. Due to time restraint in the service dept I agreed to return on Saturday. When I returned Saturday I was told the tires were replaced at some point prior to sale and the tire codes had to be reset, but Kia could not do that because it was a Nissan truck. So my concern after hearing this news is how could it have been properly inspected before being placed on the lot for sale in the first place if Kia could not reset Nissan codes? Then I was told Kia would have to make an appointment with the Nissan dealer across the street to reset the codes. This would have made the 4th 40 minute trip for me. I questioned why if this was so easy couldn't they just drive across the street and have it done since I live 40 minutes away. I was told Nissan service dept was booked for the day and there were no other options. Guess what, I drove directly over to Nissan and had the truck checked myself. No waiting! $250 later it was a tire sensor!!! I paid out of my pocket to have a repair done that was supposed to be taken care of per a due bill by this dealership. So now it appears I am out $250, plus my time and gas for all these trips back and forth. Once the repair was completed and paid for out of my own pocket I drove back across the street with a copy of the due bill and repair receipt showing it was the tire sensor. Of course no one was there to issue a refund or discuss this matter. 5 days later and daily phone calls about this matter.....still no refund. So another 40 minute trip I must make on Saturday to discuss this matter again! Maybe Joe Rossi will be there to discuss this matter with me since his staff has no answers. If you ask me how I feel about my purchase, I didnt get a good deal and I am very unhappy with my purchase as it has left a bad taste in my mouth. Right now, I cannot recommend this dealership to anyone and I will openly discuss this matter to anyone who asks! More

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Well I went there with low expectations due to my lack of credit situation, but they were able to work with me and get me into a really nice 09 optima. Thanks for the help. credit situation, but they were able to work with me and get me into a really nice 09 optima. Thanks for the help. More

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We had a great experience. Everyone was very friendly and helpful. They were able to find us the exact vehicle we wanted and arranged for it to be brought here for us. They answered all our questions k and helpful. They were able to find us the exact vehicle we wanted and arranged for it to be brought here for us. They answered all our questions knowledgably and were able to demonstrate all the features and explain them to us in depth. Anas was extremely helpful and knowledgable. We did not feel pressured to make a decision and were given the opportunity to think about it without feeling guilty. They have exceeded our expectations both in customer service and in quality and price. More

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