Anas Lazaar | Page 29

This delearship should be closed down. They used bait and switch tactics on us . They presented a car with one vin number and one price when it came time to sign the papers a different vin number and price w switch tactics on us . They presented a car with one vin number and one price when it came time to sign the papers a different vin number and price were on the paperwork. Their sales staff was miss leading . We were told we would have a two year service aggreement ( coupons) for our new car purchase. we were told we would get tinted windows ( but we had to give the sales force a 10 on the survey after the sale. There were items on the sales sticker that were not even on our vehicle. This dealership should be closed down. The senior management must know what is happening at their company. This group fits right in with the typical car salesman stereo type. More

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The level of dishonesty is astounding. To sweeten the deal, we were offered free window tinting. It turned out that it was through a third party, and the sales person would only arrange for it after we deal, we were offered free window tinting. It turned out that it was through a third party, and the sales person would only arrange for it after we rated him a "10" when contacted by Kia for a survey. The window tinting isn't worth it; I will rate the salespeople honestly. We were told that we would have free oil changes and tire rotations for the first two years after purchase. When we left the dealership, the service center was closed, so we were told to come back the following week to obtain the paperwork to get those oil changes/tire rotations. The next week, we were told that they don't offer that, that they never said that, and that they gave us enough of a discount already! Also, when negotiating the price of the car, they salespeople had the car valued at $27,000.00. After signing the contract, we saw that the actual price of the car was only $22,900.00. Even after all the additional costs were added on, it came to $25,000.00. We feel like we've just been scammed in a shell game. I would never recommend this dealership. More

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I WENT TO THE KIA AT SEMORAN BLVD ,AND THE SALES MAN AND MANAGEMENT WERE VERY RUDE.SO I WALKED OUT VERY DISATISFIED.ORLANDO KIA.I WALKED IN AND I WAS GREATED BY ANAS. MR LAZAAR IS VERY KIND,PROFESSIONAL,N MANAGEMENT WERE VERY RUDE.SO I WALKED OUT VERY DISATISFIED.ORLANDO KIA.I WALKED IN AND I WAS GREATED BY ANAS. MR LAZAAR IS VERY KIND,PROFESSIONAL,NOT PUSHY AND FUNNY.I TOLD HIM EXACTLY WHAT I WANTED AND HE WAS VERY EAGER TO PLEASE.THIS DEALER IS A GREAT DEALER.ANAS ALSO BEEN VERY GOOD IN FOLLOWING UP WITH US.I WOULD DEFINITELY RECOMMEND THIS SALESMAN AND DEALER TO ANYONE.VERY HAPPY CUSTOMER!! More

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Anas was very helpful and he did not have us waiting all day like some salesmen. He was polite and made this experience a fabulous one. day like some salesmen. He was polite and made this experience a fabulous one. More

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Anas is a 10 out of 10! He's tremendaous, excellent and personable. I didn't buy on my first trip but we came back several days later and left we a brand new Kia Soul. Thanks to Anas Lazaar and Juan Fernan personable. I didn't buy on my first trip but we came back several days later and left we a brand new Kia Soul. Thanks to Anas Lazaar and Juan Fernandez who made it possible for my daughter to have her new college car. Thanks to Anas is why we came back another day. Hats off to Kia West Orlando to have such an exceptional salesman as Anas Lazaar! Grullon Family More

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Anas Lazaar was a wonderful salesperson: knowledgeable and friendly. He was very patient with me as I took some time settling on a deal and had to call him several times to arrange my down payment. He g and friendly. He was very patient with me as I took some time settling on a deal and had to call him several times to arrange my down payment. He gave me his personal cell phone number and I could even reach him on his day off. Idel demonstrated excellent customer service also when he and Lazaar helped me program my phone into the Bluetooth feature of my new Forte. I couldn't be more pleased with the whole experience, and highly recommend this dealership. More

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I visited Orlando Kia after a poor experience with another Orlando area Kia dealership. Anas was very welcoming and seemed genuinely interested in providing a high quality experience. While I did not another Orlando area Kia dealership. Anas was very welcoming and seemed genuinely interested in providing a high quality experience. While I did not get the best possible price, I do feel that I got the best deal in that I felt that I was working with honest people that I could trust. That peace of mind holds much more value than the few dollars extra that I might have spent. The Finance manager, Sekula, was very pleasant to work with and made the tedious process of completing the sale enjoyable. Above all else, I appreciated the way that everyone in the dealership treated my family, especially my 22 month old daughter. I would highly recommend Orlando Kia West to any potential Kia buyer. More

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my wife and i came to dealer specifically looking for the only kia rio left in the orlando kia network, with small hopes of actually buying another car also. anas lazaar came cheerfully out to lot to help us only kia rio left in the orlando kia network, with small hopes of actually buying another car also. anas lazaar came cheerfully out to lot to help us.he was very friendly, personable, and funny. with the wonderful help of another salesman,chad (who assisted anas as a courtesy to him) and jonathan daniel our dreams came true. we were able to drive away with two great vehicles with great financing and great warranties. a tue blessing for our growing family. my wife and i can not be any more happier with the whole process. as first time new car buyers, we experienced true professionalism, courtesy, and a team player mentality that is hard to find in any market these days. i would and will recommend olando kia west to any of my friends and family. many thumbs up to your sales team, especially anas lazaar. More

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I had visited two kia dealerships one on semoran blvd which I was very disatisfied with the management . I was told by a coworker about Kia on West Colonial well what a big difference Anas was patient, h which I was very disatisfied with the management . I was told by a coworker about Kia on West Colonial well what a big difference Anas was patient, helpful and through. He made me feel comfortable and took his time in explaining the feature and pros of owning a Kia. He is an asset to your company and his knowledge of the car was very impressive and that is why I am now a proud owner of a Kia Soul. Thank you for having a great salesperson like Anas and actually everyone there was so kind. Sincerely, Matoula Notis More

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Anas was very helpful friendly respectful and knew the answer to all my question the finance proses was fast and I didn't have to wait in the dealer for hours like I had in the past in others dealers and answer to all my question the finance proses was fast and I didn't have to wait in the dealer for hours like I had in the past in others dealers and I'm trying to convinces my sister to buy a new car from him. More

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