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Anastacia Rebell
Anastacia Rebell at Secor Subaru

Anastacia Rebell | Page 11

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
154 Reviews
4.8

154 Reviews

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154 Reviews of Anastacia Rebell

January 01, 2024

Dealership Rating
Employee Rating

They told me I needed new tires. They gave me a quote was didn't satisfy my needs. I found a better price in another place. However, when I went to the other place I found my car did More

by OSCARSEGURA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt, Kaitlyn Gray

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Jan 04, 2024

Secor Subaru responded

I'm sorry to read about your experience with the tire quote and missing wheel lock. We aim for complete customer satisfaction, so it's disappointing to learn we fell short in this instance. I'd like to help resolve this issue as quickly as possible - please reach out at your earliest convenience so we can discuss this further. Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

Jan 04, 2024

OSCARSEGURA59 responded

I went to service, where I received the best customer service, and they gave me a new wheel lock. I paid about $85, which is a lot for me. I wintbask get a refund but you can give me a special coupon for future service. My car guarantee is close to an end, or any further service. Again, I could be in a dramatic situation, and I wouldn't be able to unlock my tires bc nobody gave me or explained to me about the wheellock. Please, let me know.

December 23, 2023

Dealership Rating
Employee Rating

The dealership is great. Very friendly, helpful, quick, and efficient. The process was a lot faster than I thought which was nice. More

by EMMADWAKE
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Dec 27, 2023

Secor Subaru responded

Hi Emma! We're glad to know that you found our team at Secor Subaru friendly and efficient, making your experience a quick one. Thanks for the positive feedback!

December 15, 2023

Dealership Rating
Employee Rating

It was great. Everyone was professional. The job was done quick. The car was cleaned. Five stars. More

by CHENEY.IAN
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Dec 18, 2023

Secor Subaru responded

Hey Ian, thank you for choosing Secor Subaru for your car needs! We look forward to assisting you again in the future! Safe travels!

December 12, 2023

Dealership Rating
Employee Rating

Easy to book, efficient service, rapid, excelent premises to wait for service completion Nice complimentary wash More

by JESILSOL
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Dec 13, 2023

Secor Subaru responded

We're glad to know that you found our service at Secor Subaru efficient and convenient. Thanks for appreciating the complimentary wash too!

December 10, 2023

Dealership Rating
Employee Rating

The dealership provides excellent service with very knowledgeable staff and technicians. I would recommend this dealership to my friends More

by L2THOMASCO
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Dec 11, 2023

Secor Subaru responded

We're delighted to know you had a great experience with our team at Secor Subaru! Thanks for recommending us, we appreciate your support.

December 08, 2023

Dealership Rating
Employee Rating

Polite, professional and service done in timely manner I enjoyed touring Cedar Grove Cemetery right across the street More

by Harrison Phelps
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Dec 08, 2023

Secor Subaru responded

Hey Harrison, thank you for the 5-star rating! We're glad to know you found our service at Secor Subaru professional and timely. We look forward to serving you again! Drive safely!

December 07, 2023

Dealership Rating
Employee Rating

Took care of all maintenance, provided rides from/to home and kept us updated. Great job! More

by KAHMYSTIC
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Dec 08, 2023

Secor Subaru responded

Hi Kah! Thank you for leaving us this five-star review and kind words about our service team at Secor Subaru! We'll see you next time!

December 01, 2023

Dealership Rating
Employee Rating

Always have a good experience there. Staff has always been stellar and quick turn around on repairs More

by XURIAHASHLEIGH
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Dec 01, 2023

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

November 22, 2023

Dealership Rating
Employee Rating

Dan and Anstatia went above and beyond to assist me Both very caring and professional More

by MRSBAGS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan

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Nov 24, 2023

Secor Subaru responded

Thank you for the five-star review and kind words about Dan and Anastacia from our sales team at Secor Subaru! We'll see you next time!

November 13, 2023

Dealership Rating
Employee Rating

Very good I always get good service, sometimes the prices are high and being a fixed income can be difficult. I am treated with respect the the staff is always professional More

by DMAVERY114
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Print
Nov 14, 2023

Secor Subaru responded

We appreciate your feedback and are glad to know you've consistently received good service from our team at Secor Subaru. We understand the concern about prices, especially on a fixed income. Thank you for recognizing our professionalism!

Nov 13, 2023

DMAVERY114 responded

All set

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