Anastacia Rebell
Anastacia Rebell at Secor Subaru

Anastacia Rebell | Page 12

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
153 Reviews
4.8

153 Reviews

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153 Reviews of Anastacia Rebell

November 03, 2023

Dealership Rating
Employee Rating

You guys suck. Last time I was in, with a scheduled appt, it took over 4 hours to have my oil changed. My car was in there again and the length of time you had it s More

by Lezbaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 26, 2023

Dealership Rating
Employee Rating

Great service, very quick, and reasonably priced! Josh was a great driver with the shuttle too. More

by SCSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt

Oct 26, 2023

Secor Subaru responded

We're glad Josh and the team made this an excellent experience for you! Thank you for trusting Secor Subaru with your vehicle!

October 12, 2023

Dealership Rating
Employee Rating

Subaru has served me well. I bought mine used in 2018. I am very satisfied with my Subaru Forester. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen, Kaitlyn Gray

Oct 12, 2023

Secor Subaru responded

We're happy to hear you're enjoying your Forester, Nancy! Take care and we'll see you next time here at Secor Subaru!

October 04, 2023

Dealership Rating
Employee Rating

Well, responsive to my needs, kept me up-to-date and easy to talk to Worth the money More

by DDUPLICE
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Oct 05, 2023

Secor Subaru responded

It means so much to hear our team gave you such excellent care! Thank you! – Secor Subaru

September 23, 2023

Dealership Rating
Employee Rating

Excellent customer service! Every employee was very professional & courteous. Staff kept me informed of everything that was done on my tune up. More

by LISAACKLEY24@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt

Sep 26, 2023

Secor Subaru responded

Hi Lisa! We're delighted to know you had an excellent experience with our team at Secor Subaru! Keeping customers informed is a top priority for us. Thanks for the positive feedback and we look forward to serving you again in the future!

September 22, 2023

Dealership Rating
Employee Rating

Service department is far from a number ten sales is great had many better experiences with other service departments Secor Service needs improvement More

by RJTUCCHIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Only spoke with Anastasia and the man that shuttled me he was great

Sep 22, 2023

Secor Subaru responded

We appreciate your feedback and are glad to know our sales team met your expectations. We're sorry to learn about the less-than-perfect experience with our service department at Secor Subaru, we'll certainly take this into account as we strive for continuous improvement.

September 22, 2023

Dealership Rating
Employee Rating

Service always reliable and staff helpful and friendly and courteous. Our “go to” auto dealer for all issues. More

by DBRUCECOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt

Sep 22, 2023

Secor Subaru responded

Hi Bruce! We're delighted to be your "go-to" auto dealer and that you've found our service reliable at Secor Subaru. Thank you for the kind words about our team! We'll see you next time!

September 09, 2023

Dealership Rating
Employee Rating

Great service! Was done on time. Friendly keeps in touch. No fee to diagnose My go to place More

by DONNAFRECHETTE@ATT.NET
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Sep 12, 2023

Secor Subaru responded

Thank you for the 5-star rating! We're pleased to hear that you received great service and work completed on time during your visit. We appreciate your recommendation and see you again! Have a great ride!- The Secor Subaru Team

August 31, 2023

Dealership Rating
Employee Rating

Very disturbing trying to get a lose beam headlight replaced, once they figured out how to have the part available at the shop there was no problem, they told me the part was 150$, they charged me 225$ More

by taetsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Sep 01, 2023

Secor Subaru responded

We're disappointed to hear about the confusion regarding your headlight replacement. We strive for transparency in all our services, so it's concerning that may not have been the case this time. Your feedback is important and we'd like to discuss this with you if possible. Please reach out at your earliest convenience. Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

August 20, 2023

Dealership Rating
Employee Rating

This is where you go to get the care and service that your Subaru needs More

by Mystic Subaru driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Aug 22, 2023

Secor Subaru responded

Thank you for the 5-star rating! We're pleased that our team provided you with great customer service during your visit. We appreciate your support and see you next time at Secor Subaru! Safe travels!

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