Andi Vilches | Page 39
Certified Subaru Delivery Specialist/Technology
Premier Subaru
155 North Main Street
Branford, CT 06405
Great customer service is my priority and goal.
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Public Notary
405 Reviews
Write a Review405 Reviews of Andi Vilches
July 15, 2018
Always a great experience Purchased our second Subaru from Premier. Last time a 2011 Baja Sport, this time a 2018 Crosstrek Premium. We've always despised the new car purchase Purchased our second Subaru from Premier. Last time a 2011 Baja Sport, this time a 2018 Crosstrek Premium. We've always despised the new car purchase experience. Until Premier. Here the very well-trained sales folks don't sell cars - rather they help the customer but the car that they like, want, need. Sales associate Dmitry made the whole buying process smooth and easy. Business manager Rodney closed the deal with us quickly and easily - all paperwork ready to sign. He presented us with a recommendation for an extended warranty customized to our specific needs and applied NO PRESSURE when we decided not to buy it. Our new car came out of the service department spotless and Delivery Coordinator Paola gave a thorough explanation of the operation of the car and all the bells and whistles. Premier offers great customer service, great 'bedside manner', excellent product knowledge on everyone's part, all coupled with an excellent product. More
Other Employees Tagged: Rodney Pomerleau , Margarita Martinez, Dmitriy Naumovich
July 07, 2018
BEST SUBARU DEALERSHIP!!! PREMIER SUBARU is best friendlier and well-resepctful dealership and service ever!I trust Premier Subaru! great reputation! that's so worthy!!! That's PREMIER SUBARU is best friendlier and well-resepctful dealership and service ever!I trust Premier Subaru! great reputation! that's so worthy!!! That's my second time to purchase Subaru vehicle, 2018 Subaru Crosstrek(first time to trade in car). I have no issue with my first Subaru car and I am more comfortable and happier with Subaru vehicle ever and I have NO COMPLAIN against Subaru vehicle, Dealership, and Service ever since I got my first Subaru Vehicle, 2015 Subaru Crosstrek XV in 2015! High Recommendation to check out at Premier Subaru and Kia there!!! More
Other Employees Tagged: Kevon Morin, Joseph Zerbo
July 06, 2018
Excellent service and staff! Premier Subaru came highly recommended by family members and friends. When I sat down with the sales person, not once did I feel pressured into buying Premier Subaru came highly recommended by family members and friends. When I sat down with the sales person, not once did I feel pressured into buying a car. The first thing the sales person asked me was which car I was interested in and what options, if any, were important to me. That showed me that at Premier Subaru, they care about what the customer wants and that they want to help you get that. The next question I was asked was what I wanted my monthly payment to be. Right then, I knew that I'd be purchasing a car from Premier. The sales staff worked with me and came back with the numbers I was looking for. Premier Subaru exceeded my expectations. I am beyond happy with my new Forester and am now a loyal customer at Premier Subaru. More
Other Employees Tagged: Rodney Pomerleau , Frankie Roman, David Taylor
June 30, 2018
Overall Very Good Sales Manager David Taylor was very helpful after my Wife’s auto accident. He was able to duplicate and deliver her new 2018 Legacy in a timely mann Sales Manager David Taylor was very helpful after my Wife’s auto accident. He was able to duplicate and deliver her new 2018 Legacy in a timely manner. Paola Vilches ,who delivered the car,was exceptionally knowledgeable.I was very impressed! More
Other Employees Tagged: Dmitriy Naumovich, David Taylor
June 28, 2018
Great job Salesman was the best.Answered all my questions. I gave him what I wanted in a car and he had a few in mind. It’s was a great experience. I’m happy oh Salesman was the best.Answered all my questions. I gave him what I wanted in a car and he had a few in mind. It’s was a great experience. I’m happy oh so happy. More
Other Employees Tagged: Kevon Morin
June 28, 2018
Wonderful experience Shopping for a car on my own as a woman seemed like it would be a daunting task. I ended up having such a great experience. From the moment I set fo Shopping for a car on my own as a woman seemed like it would be a daunting task. I ended up having such a great experience. From the moment I set foot in the showroom and met Ted, my salesman, everything fell into place. He listened to my wants and needs and educated me on the different options. I can’t believe how easy and simple the whole experience was. More
Other Employees Tagged: Ted Astarita, Margarita Martinez
June 23, 2018
Excellent service = excellent experience! I couldn't be happier with my car buying experience at Premier Suburu. I had done a lot of research and had it narrowed down to a few similar small SU I couldn't be happier with my car buying experience at Premier Suburu. I had done a lot of research and had it narrowed down to a few similar small SUVs and the Outback. The TrueCar website led me to the Branford dealership for a test drive. Dmitriy was incredibly helpful and informative. He answered all of my questions. He also put me at ease. I fell in love with the 2018 Outback immediately as soon as I drove it, but I still had a few other test drives set up. Dmitriy and sales manager Scott didn't push me - they simply let me know what the next steps would be if I decided on the Outback. I was so sold on the Outback, in part because of the service, that I came back in a few days to go over the numbers and picked up the car later that week. Again, the service was exceptional. Rodney walked me through my financing options, answering all of my questions about specific costs. And the tutorial Andi/Paola offered on the car was very thorough. As a communications professor, I can't help but grade my experience. Everyone at Premier earned an A! More
Other Employees Tagged: Rodney Pomerleau , Margarita Martinez, Dmitriy Naumovich, Scott Taylor
June 23, 2018
Subaru Family Subaru speaks for it self . Solid , Safe , Dependable. We this purchase makes 5 Subaru's since 2004. Your employee staff as always is courteous and Subaru speaks for it self . Solid , Safe , Dependable. We this purchase makes 5 Subaru's since 2004. Your employee staff as always is courteous and friendly. And my experience would be that no issues are to big to be resolved . We are very pleased with the New legacy ,, Thank you The Hamel Family More
Other Employees Tagged: Rodney Pomerleau , Austin Cofrancesco, Scott Taylor
June 21, 2018
Helpful and courteous I was helped by Dmitriy, Rod, and Paola who were all very kynowledgeable, helpful, and kind. They let me take considerable time selecting my new car, I was helped by Dmitriy, Rod, and Paola who were all very kynowledgeable, helpful, and kind. They let me take considerable time selecting my new car, and took their time to explain the condition and offers. We felt the pricing was very honest and generous as well. Thank you very much for a pleasant transaction. More
Other Employees Tagged: Rodney Pomerleau , Dmitriy Naumovich
June 14, 2018
Wonderful Worked with me a LOT to help me afford the car I wanted. Nelson (my salesman) EVEN OFFERED to drive 45 minutes on his DAY OFF to my house to bring me Worked with me a LOT to help me afford the car I wanted. Nelson (my salesman) EVEN OFFERED to drive 45 minutes on his DAY OFF to my house to bring me my front license plate that they couldnt get off the day I bought my vehicle because it was rusted on and the services department was closed already (couldnt cut the plate off). I couldnt let him drive to me on his day off, but I couldn't believe he offered! Rodney was sweet and very playful, made the paperwork (almost!) Enjoyable. Paola was very kind, worked hard to answer my questions and even set up my bluetooth for me on my phone! More
Other Employees Tagged: Rodney Pomerleau , Nelson Lugo

