Andre Butler

INFINITI of South Bay responded

Hi Michael! Thank you so much for taking the time to leave this great review! We’re delighted to hear that you consistently receive excellent service and feel appreciated by our entire team. We’re also glad our lounge area provides a comfortable space where you can stay productive while you wait. Your kind words truly mean a lot to us, and we look forward to welcoming you back to INFINITI of South Bay soon! Don't forget to check back on our website for any service deals and specials for your next visit! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this AWESOME review! We’re happy to hear that our team has been efficient and courteous every time you visit. We know your time is valuable, so keeping wait times short and truly listening to your concerns is super important to us. It’s great to hear you like the option to just drop by without an appointment, that flexibility is here to make things easier for you. We look forward to seeing you again soon and making every visit just as smooth and welcoming! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review, Jeremiah! We’re thrilled that our customer service team made you feel comfortable from start to finish. Going above and beyond for our customers is what we’re all about, and your kind words mean a lot to us. We look forward to continuing to provide you with exceptional service every time you visit, see you again soon! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your amazing review! We're honored to hear that your experience at South Bay INFINITI was exceptional and that our management and staff went above and beyond to take care of you. Knowing you’re completely satisfied, and even willing to refer others, means the world to us. We’re grateful for your support and look forward to welcoming both you and your friends in the future! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks for taking the time to leave this great review! We're glad to hear your visit was smooth and efficient, with thorough inspection and timely repairs. Providing great customer service and making the process easy for you is always our goal. We appreciate your trust and look forward to serving you again in the future. Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much, Diane! We're glad to hear you found our dealership professional and our pricing competitive. It means a lot to know you plan to continue servicing your vehicle with us, as we truly value your trust and loyalty. We look forward to seeing you again at INFINITI of South Bay! Thank you, Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you, Kenneth! We're delighted to hear that you had a positive experience and felt that our team was honest, upfront, and provided excellent customer service. We truly appreciate your trust and are happy to have you as part of the INFINITI of South Bay family. Looking forward to seeing you again soon! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Lance! Thank you so much for taking the time to leave this FIVE-STAR review! We’re delighted to hear that Andre provided courteous, friendly, and professional service from start to finish. It’s always our goal to make every step smooth and positive for our customers. We appreciate your kind words and look forward to welcoming you back to INFINITI of South Bay soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this amazing review, Ray and Patricia! We’re so glad we could help you out during your emergency. Mike’s quick advice to bring your vehicle right in and Andre’s effort to squeeze you into the schedule so promptly show the kind of care and dedication we strive to provide every day. I am happy to hear their efficiency and attentiveness made a stressful situation easier for you. Welcome to the INFINITI of South Bay family, and we’re here whenever you need us, whether it’s for emergencies or routine care. Don't forget to check our website for service deals and specials for your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave this five-star review about your experience! We’re glad to hear that your check-in was quick and easy, and that our team took the time to clearly explain the reasons for your service. Being polite, respectful, and thorough is always our goal, and we’re happy to know all your questions were answered. Plus, we’re glad you enjoyed the timely return of your car with that extra touch of detail. Thanks again for choosing INFINITI of South Bay, and we look forward to serving you again soon! Thank you, Carlos Robles Service Manager INFINITI of South Bay