Andre Butler

The so-called inspection in October included a photo of a torn rear windshield wiper. It was recommended the wiper be replaced. Unfortunately, the photo was from the inspection done in September after which torn rear windshield wiper. It was recommended the wiper be replaced. Unfortunately, the photo was from the inspection done in September after which the wiper blade was replaced. As such I have to wonder if an inspection actually occurred. Very disappointing. I always work with Edson Trujillo and this is the first time I have ever had a bad experience with the service department at South Bay Infiniti. I am going to assume it is a one off. More

by EJR123 Verified Customer Verified Customer

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Great dealership. Clean. Efficient. Mr Butler was very professional. Disappointed that the sedan is being discontinued Clean. Efficient. Mr Butler was very professional. Disappointed that the sedan is being discontinued More

by 2003G35tm Verified Customer Verified Customer

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At first it was a little rocky but overall the dealership handled it and the experience was great Andre was amazing made sure vehicle and myself was good before leaving the dealership 10star for his customer handled it and the experience was great Andre was amazing made sure vehicle and myself was good before leaving the dealership 10star for his customer service More

by Jerome1989 Verified Customer Verified Customer

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My favorite place to take my car. I like south bay infinity dealership and it's staff is very accommodating. Free wifi, free beverages, comfortable seats, able to watch TV, clean bath I like south bay infinity dealership and it's staff is very accommodating. Free wifi, free beverages, comfortable seats, able to watch TV, clean bathrooms. A perfect place to wait while your car is serviced. More

by ToniM Verified Customer Verified Customer

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Fast and professional. I feel like they are honest and do not try to upsell you on services you do not need. I feel like they are honest and do not try to upsell you on services you do not need. More

by JACKIETOTH Verified Customer Verified Customer

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Clean and Professional. Nice atmosphere. Excellent ride share service. The driver provided Excellent Service! Overall Great Experience Nice atmosphere. Excellent ride share service. The driver provided Excellent Service! Overall Great Experience More

by gett85 Verified Customer Verified Customer

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For my most recent full review, with photos, please see Google and Yelp reviews for INFINITI of South Bay. Google and Yelp reviews for INFINITI of South Bay. More

by tdhc Verified Customer Verified Customer

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Per my latest INFINITI of South Bay experience (feel free to peruse accompanying pics for additional reference on Google/Yelp). For brevity, I’ll simply use key bullet points: *A gremlin, as gremlins d to peruse accompanying pics for additional reference on Google/Yelp). For brevity, I’ll simply use key bullet points: *A gremlin, as gremlins do, somehow disrupted my car’s systems thus rendering it inoperable. *I immediately phoned Jaime, my award-winning 5-Star Concierge. *Although it was his (well deserved) day off, Edson, another certified, skilled specialized member of the South Bay team, immediately dispatched, what I could best describe as a rescue unit, to effect a timely extraction. *Once reaching South Bay HQ, I was met with a team of Service Advisors. (reminds me of the ‘Pit Crews’ you would see at NASCAR and Formula1 races). *I then of course hit the (in-house) Starbucks Lounge – STARBUCKS FOLKS! *On occasion I enjoy the neighboring eateries, all within mere walking distance. *Gremlins were successfully, and humanely, sorted. *Their Car Detailing Teamwork was spot on as usual. *All services properly rendered – Done & Done. One of my favorite parts, though dreadful to some or several these days, was Payment Time! (dun dun dun) Well Kaila (payment dept.) took pleasure it seemed, in reminding me of my having signed on with every supplemental coverage and protection plan they currently offer. (a most gracious shout out to Anita btw) Total cost? 00,000.00. People, those donuts always go quite well with my Starbucks! You must try them, I insist. Seriously though, as you insure your person, home, etc. for the various contingencies in life, why not your valued INFINITI? Anita arranges a priceless peace of mind, with the assurance of your safety-net staying intact 24/7. Call, inquire, now! Works for me, since 2021. A very recent, rather unsettling example (since painlessly cured) I will gladly share in an upcoming update. (dun dun dun). More

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I am pleased with the service I get on my car and the customer services phenomenal, each time I come to Infiniti for car service everyone I talked to. They explained to me about my car. The service is gr customer services phenomenal, each time I come to Infiniti for car service everyone I talked to. They explained to me about my car. The service is great. I can’t complain. More

by CHERYLWALKER57 Verified Customer Verified Customer

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It's always a good visit. The only thing it's always the wait time besides that it's always a pleasure doing business with you guys! The only thing it's always the wait time besides that it's always a pleasure doing business with you guys! More

by Natlife06 Verified Customer Verified Customer

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