Andre Butler | Page 11

INFINITI of South Bay responded

Thank you for this AWESOME review! We’re thrilled you’re very pleased with the overall results from our team here at INFINITI of South Bay. We take great pride in delivering top-notch service, and it means a lot to know we met your expectations. We look forward to continuing to provide excellent service every time you visit! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We're thrilled that your experience was so positive and that Dark Blue is running great! We’ll be sure to let the team know they did right by your four-wheeled superstar, sounds like Dark Blue is living its best life out on the road! Thanks for choosing INFINITI of South Bay, and we hope to see you back again soon. Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this FIVE-STAR review! We’re so happy that Andre took great care of you and kept you informed every step of the way. It’s always our goal to make sure your concerns are fully addressed and that you feel confident in the service we provide. We appreciate your trust and hope to be your go-to team for all your vehicle needs! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much, Adriana! We're thrilled to hear that your problem was taken care of and that you had a great experience with our team. It means a lot to know you found the service both helpful and reasonably priced. We truly appreciate your kind words and look forward to seeing you again whenever you need us! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Steve! Thank you for this AWESOME review! We're so glad to hear you're pleased with the service you received. My team is always working hard to make sure our customers leave satisfied and happy! It means a lot to us to know you're enjoying your vehicle as well - what a car indeed! We appreciate your trust and look forward to serving you again soon. Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Shannon! Thank you for your continued trust and kind words! We're so glad to hear that you consistently have a great experience with us. It's wonderful to know that Edson’s friendly and efficient service stands out, and that you find our location comfortable while you wait. We'll be sure to pass along your appreciation to Edson, he is always going above and beyond to make sure our customers leave satisfied! We look forward to serving you again soon! Cheers! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for sharing your experience! We're thrilled to hear that Carlos provided such outstanding support and went above and beyond to assist your mom. We'll be sure to recognize him for his exceptional service. Your kind words mean a great deal, and we’re grateful for the opportunity to assist. Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review! We're grateful to hear that you've had such a positive experience with us. Being upfront, honest, and friendly is exactly what we strive for, and it's wonderful to know that you're feeling well taken care of. We're glad you enjoy the comfort of our waiting area and the convenience of our Wi-Fi! It is the little things that make a difference! Looking forward to seeing you again soon! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for your review and for sharing your experience with us. We’re glad to hear the same-day service and thorough inspection were helpful and convenient for you! That said, we noticed your lower ratings on price transparency, service time, workmanship, and communication. We truly value this kind of feedback as it helps us improve. If there’s anything specific we could have done better, we’d love to hear more, as we want to ensure every visit exceeds expectations. Give me a call directly at 320-325-5555 so we can make your next experience even better. Thank you, Carlos Robles Service Manager INFINITI of South Bay