Andre Coleman | Page 2

Troy Mayer was fantastic in communication and working with me. Thank you for his time and professionalism with me. Thank you for his time and professionalism More

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Troy Mayer is the man to go to for app your vehicle needs. Do not hesitate! needs. Do not hesitate! More

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Just purchased my 2024 BMW 228 from Troy Mayer at Lexus of Wilmington DE. He has been great to deal with. No pressure but following up until we found the used car which met my needs. A great experience of Wilmington DE. He has been great to deal with. No pressure but following up until we found the used car which met my needs. A great experience - even left with goodies! More

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Troy M treated us great. Everything was smooth and the dealership was fantastic and most definitely will deal with them in the future Everything was smooth and the dealership was fantastic and most definitely will deal with them in the future More

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Aaron is a fantastic salesman and helps facilitate with the deal teams. Great experience with the management and finance teams as well! the deal teams. Great experience with the management and finance teams as well! More

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Troy Mayer is great! He kept me apprised of everything every step of the way & even saved all my favorite stations! He kept me apprised of everything every step of the way & even saved all my favorite stations! More

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I was on the hunt for a coveted Lexus GX 550 after my Land Rover Defender was totaled. Hard to come by I was surprised to even locate one and the customer service was bar none from everyone I interacted Land Rover Defender was totaled. Hard to come by I was surprised to even locate one and the customer service was bar none from everyone I interacted with. Great follow through and so easy to communicate with. More

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My experience with Andre Coleman was extremely disappointing and frustrating. I had been in communication with Andre and his sales associate for about a week regarding a vehicle I was intereste disappointing and frustrating. I had been in communication with Andre and his sales associate for about a week regarding a vehicle I was interested in purchasing. After several discussions, we reached an agreement on the price. Since the dealership is approximately 500 miles from my home, we planned for me to fly to the nearest airport on 07/22/2026, where his sales associate would pick me up. On 07/20/2026, after we finalized the pricing and confirmed my travel plans, Andre asked me to send a copy of my driver's license and my flight itinerary. He also assured me that the vehicle would be held until my arrival on 07/22, even though their standard hold period is only 24 hours. I sent him the requested documents the same day. Unfortunately, the dealership sold the vehicle later that same evening on 07/20, despite their promise to hold it for me. Even more disappointing, no one informed me until the following day, after the sale had already been completed. As a result, I lost money on both my non-refundable airline ticket and hotel reservation. The way Andre and Lexus of Wilmington handled this transaction showed a complete lack of respect for my time, money, and trust as a customer. Making a commitment, asking a customer to book travel based on that commitment, and then selling the vehicle without any notice is highly unprofessional. Based on this experience, I cannot recommend this dealership and would be very cautious about trusting their commitments. More

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Tarik B. was great to work with and the rest of the sales Lexus of Wilmington were attentive and helpful working through the options and ultimately getting us was great to work with and the rest of the sales Lexus of Wilmington were attentive and helpful working through the options and ultimately getting us into the car we wanted. More

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Troy M. was an absolute joy! He did an amazing job for us and we left very satisfied. I love my new car! was an absolute joy! He did an amazing job for us and we left very satisfied. I love my new car! More

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