Andrea Baumgardner | Page 12

Mike Reed and his team are amazing and always provide really high value customer service. really high value customer service. More

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It’s important to maintain the car. Thanks for being forthright about the my car status. Thanks for being forthright about the my car status. More

by blspangen Verified Customer Verified Customer

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They are great to us here! Always get are cars in and out incredibly fast. While it’s there they check everything see what it’s due for including recalls and any other mainten Always get are cars in and out incredibly fast. While it’s there they check everything see what it’s due for including recalls and any other maintenance. Our service rep, Andrea, is always in communication with us in the status of our vehicles. Definitely the best service center we deal with! More

by FLEETMANAGER0 Verified Customer Verified Customer

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My service rep Andrea Baumgardner is top notch, I really like the valet service and Washington Ford has always been fair and honesty with me. like the valet service and Washington Ford has always been fair and honesty with me. More

by BTHRITSKO Verified Customer Verified Customer

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I bought my Lincoln MKX in 2105, with 20,000 miles, part of the deal was a transmission change, I took the car in and they wouldn't honor it because the form on the bottom in the fine print, said all work m of the deal was a transmission change, I took the car in and they wouldn't honor it because the form on the bottom in the fine print, said all work must be completed in 30 days. This is the standard form they use. No one changes transmission with 20,000 miles. The manager said we haven't been in for service which isn't required. They didn't honor the agreement, and I won't buy a car here! More

by BECKY.S.PALAMIDES Verified Customer Verified Customer

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All worked out very well for drop off and car was done quickly. Andrea is always very helpful. quickly. Andrea is always very helpful. More

by BPowell Verified Customer Verified Customer

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The best! Always get my vehicles in a great time. Courteous employees and good service. Always get my vehicles in a great time. Courteous employees and good service. More

by MYVICKIE1949 Verified Customer Verified Customer

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Good Dealership with a nice waiting area. I have always believed in dealer service and OEM parts. I have always believed in dealer service and OEM parts. More

by doghair3 Verified Customer Verified Customer

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Performed requested services within suggested wait time. No issues. Wish they had “specials” for service items like they did in the past. No issues. Wish they had “specials” for service items like they did in the past. More

by ARTMERWICK Verified Customer Verified Customer

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No issues. The service was fast and reasonably priced. I will continue to use Washington Ford. The service was fast and reasonably priced. I will continue to use Washington Ford. More

by KALNICKY512 Verified Customer Verified Customer

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