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Andrea Gerace
133 Reviews
Dealership Experience
9 yrs, 3 mos
Languages Spoken
English
Italian
133 Reviews of Andrea Gerace
June 28, 2019
Excellent speedy service Express Service is convenient and quick. Service crew are very friendly, knowledgeable and professional it’s always a good experience when dealing wit Express Service is convenient and quick. Service crew are very friendly, knowledgeable and professional it’s always a good experience when dealing with this dealership. More
by MLP0510
Verified CustomerOther Employees Tagged: Michael Chiusano
June 28, 2019
Experienced Good and friendly service Reliable mechanics Sincere and trustworthy From the moment you enter you are greeted and Supported helping you to a Good and friendly service Reliable mechanics Sincere and trustworthy From the moment you enter you are greeted and Supported helping you to a successful resolution More
by VEOIA
Other Employees Tagged: Michael Otero
June 24, 2019
NYC's Best Subaru Dealership is in Bay Ridge They are accommodating, professional, quick and efficient. The customer service is second to none! I called, without an appointment, and they found a They are accommodating, professional, quick and efficient. The customer service is second to none! I called, without an appointment, and they found a way to accommodate me immediately! Thank you so much Andrew! More
by ADEOLAGMC
Other Employees Tagged: Anthony Grippo, Gerald Wactor, Andre Arzuza, Chris Malone, Patricia Schumacher , Peter Marconi, Cornelius Middleton, Pamela Morgan, Joseph Teti
June 22, 2019
Excellent Service The service to fix a tail light problem which had resulted in a recall was very efficient. While the service personnel were fixing the light, they al The service to fix a tail light problem which had resulted in a recall was very efficient. While the service personnel were fixing the light, they also did a spot check of the car and helped me synch my phone to the car. Very courteous. More
by MEGANMERYRYAN
Other Employees Tagged: Marc D'Ottavio
June 19, 2019
I am so happy my Forester has a recall issue! It brought me to this Subaru dealership and now I will go to them when I need any servicing. It was a pleasure from start to finish. They took me an h It brought me to this Subaru dealership and now I will go to them when I need any servicing. It was a pleasure from start to finish. They took me an hour early and kindly asked for any other things I might want them to take care of. They did take care of those things ( inspection and took a nail out of my tire and repaired it) quickly and for a minimal price. More
by K Erbe
June 10, 2019
Very good service at Bay Ridge Subaru I had an appointment for 6/6/19, for Subaru air bag recall and oil change. The wait that day was shorter than expected. The employees was nice and c I had an appointment for 6/6/19, for Subaru air bag recall and oil change. The wait that day was shorter than expected. The employees was nice and courteous. Thank you More
by MAXFRAN5050
Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Pamela Morgan, Michael Otero
June 03, 2019
Worked around my schedule I couldn’t make it back to the shop right away to pick up the car and they service crew sail alright when you get here. I couldn’t make it back to the shop right away to pick up the car and they service crew sail alright when you get here. More
by LOUISJDEMARCO
Other Employees Tagged: Patricia Schumacher , Pamela Morgan, Michael Otero, Saida Said
May 24, 2019
Recall on my ‘14 Forester Came in a little late but the service guy greeted me at the entrance and told me no worries! 👍 Took a good hour, waiting in that area that I know mus Came in a little late but the service guy greeted me at the entrance and told me no worries! 👍 Took a good hour, waiting in that area that I know must be tough on your guys too, doing business...slowly but surely the work is being die but not soon enough 😱 More
by BKLYNEAGLE
May 16, 2019
Thank you Great service - Andrea was terrific! very thoughtful and careful - could not have been better. Made the process easy and was attentive to my needs and Great service - Andrea was terrific! very thoughtful and careful - could not have been better. Made the process easy and was attentive to my needs and requests. More
by LOWEBARBARA
May 01, 2019
Utter disrespect for customers I bought my Subaru from this dealership. I had a 11am appt scheduled for a yearly state inspection and oil change. I arrived 20 minutes early, so that I bought my Subaru from this dealership. I had a 11am appt scheduled for a yearly state inspection and oil change. I arrived 20 minutes early, so that everything would be on schedule. My car was promptly parked in the back lot and not even LOOKED at until 1:15pm, over 2.5hrs later. I didn’t leave until 1:45pm. I was there for over 3 hours for an inspection and oil change. Would this be acceptable if you showed up for a doctors appt and had to wait 3 hours? No. Absolutely not. Unprofessional and completely lacking in customer service. There were no updates, and they only looked at my car after I kept questioning what the status was. This is the second time in as many years that this has happened at this dealership. I plan to purchase my next vehicle elsewhere, and whenever possible, get service from another authorized dealership. More
by DANAMBOYER
Other Employees Tagged: Thomas Ruggiero, Michael Chiusano, Patricia Schumacher , Pamela Morgan, Michael Otero, Saida Said
