Andrea Gerace
Andrea Gerace at Bay Ridge Subaru

Andrea Gerace | Page 11

Service Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

Contact Me
not yet
rated
133 Reviews

Dealership Experience

9 yrs, 3 mos

Languages Spoken

English English

Italian Italian

not yet
rated

133 Reviews

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133 Reviews of Andrea Gerace

August 20, 2019

Dealership Rating

Eye sore yet efficient They are currently in the process of remodeling the building so it was not pretty. But they were very quick to get the work I needed done efficiently More

by Curlyjew15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Morgan, Many who checked me in was great. Lady who initially answered the phone was great. Lady who answered when redirected to express service was ehhh

Aug 21, 2019

Bay Ridge Subaru responded

Thank you for taking the time to leave us a review. We greatly appreciate your feedback. We hope your next visit is a 5 star review! Thanks again & we look forward to working with you again soon. - BRS

August 15, 2019

Dealership Rating

Good service Thank you for the help on the recall and inspection. I am happy with my Subaru experiences. I will be a life long Subaru customer. More

by SARI.KRIEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2019

Bay Ridge Subaru responded

Sari, thank you for sharing your positive experience! We are happy we were able to assist you and look forward to your future business! - BRS

August 05, 2019

Dealership Rating
Employee Rating

Help getting a needed part. Service manager and someone in parts department were helpful in getting me small replacement clips to put on inside of front hood. It did take three More

by Brooklyn cutomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2019

Bay Ridge Subaru responded

Thank you for calling Bay Ridge Subaru. We were more than happy to help you! - BRS

August 05, 2019

Dealership Rating
Employee Rating

Easy pass! State inspection passed, after recent maintenance, with a heads up for what’s starting to wear, so I won’t be surprised when it does. Thorough checkup More

by JFWTHRORNOTPLUGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2019

Bay Ridge Subaru responded

Thank you for your kind review. We hope that we will be able to work together again in the future! -BRS

August 01, 2019

Dealership Rating
Employee Rating

High five to BayRidge Subaru. Thank you to BayRidge Subaru for a great experience and a special thanks to Mr. Cornelius, Mr. Andrea and Mr. Roy for their professionalism, being cou More

by CCKMIRANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov , Cornelius Middleton

Aug 02, 2019

Bay Ridge Subaru responded

Hi CCKMIRANDA, thank you for the 5 star rating. We appreciate you choosing Bay Ridge Subaru and hope that we can do business with you again sometime! -BRS

July 17, 2019

Dealership Rating
Employee Rating

Consistently good service I have an older car we don't want to give up, and it needs some occasional TLC, which the service department here always provides. The service manager More

by E. M. Levy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Pamela Morgan, Michael Otero

Jul 18, 2019

Bay Ridge Subaru responded

Thank you very much for your 5 star rating, E. M. Levy ! We appreciate you business and look forward to your next visit here! -BRS

July 15, 2019

Dealership Rating
Employee Rating

Fast - good - reliable Always dependable, good, professional and reliable. In particular I appreciate the fact that when the folks here tell you it will take X amount of tim More

by BroncoT
Recommend Dealer
Yes
Jul 18, 2019

Bay Ridge Subaru responded

Thank you for the 5 star rating, BroncoT! We appreciate your business and hope to work with you again in the future! -BRS

July 12, 2019

Dealership Rating
Employee Rating

Timely, reliable, honest and nice I've been going for about 7 or 8 years with two different cars, and it's a great crew. They're conscientious and quick. They never try to sell you add More

by COUSINS.JONATHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Pamela Morgan, Michael Otero, Saida Said

Jul 18, 2019

Bay Ridge Subaru responded

Thank you COUSINS.JONATHAN for the 5 Star Rating - we are proud to have earned your rating! Come back and see us soon! -BRS

July 06, 2019

Dealership Rating
Employee Rating

Subaru repair The staff was great. They fixed my car in less than eight hours. I received a rental car. Every thing went smoothly. I was happy about the whole exper More

by TSEM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Patricia Schumacher , Pamela Morgan, Michael Otero, Saida Said, Joseph Teti

Jul 10, 2019

Bay Ridge Subaru responded

TSEM2, Thank you for your feedback. We're glad to hear that you had a good experience with our Service Dept. -BRS

July 05, 2019

Dealership Rating
Employee Rating

Excellent service, Professionalism. Greeted by the advisor politely, informed him of my concerns with the vehicle. He took care of me well, likewise with everyone else. My vehicle was fi More

by Crosstrek123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Michael Otero

Jul 10, 2019

Bay Ridge Subaru responded

Thank you Crosstrek123 for the 5 Star Rating - we appreciate the time you took to leave us your review! - BRS

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