Andrew Brink

Great experience! Loaner was easy and felt like my concerns were addressed. My car was evaluated and issues found that I wasn't aware of and fixed under warranty. Mazd Loaner was easy and felt like my concerns were addressed. My car was evaluated and issues found that I wasn't aware of and fixed under warranty. Mazda Roseville went above & beyond! More

by hilderbell Verified Customer Verified Customer

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We recently purchased a 2026 Mazda CX-30 from Mazda Roseville, and the entire experience ended up being nothing short of 5 stars. While we had a slight hiccup at the beginning of this new car-buying Roseville, and the entire experience ended up being nothing short of 5 stars. While we had a slight hiccup at the beginning of this new car-buying process, the team at Mazda Roseville stepped up, took care of us, and made sure everything was handled professionally and promptly. Their commitment to customer satisfaction really stood out and turned what could have been a frustrating situation into a positive experience. One of the highlights was getting to work with Duc Nguyen again. We had purchased a vehicle from him back in March, and once again he was amazing to work with. Duc is knowledgeable, patient, honest, and genuinely cares about helping customers find the right vehicle. He made the process smooth and enjoyable from start to finish. Ben Kasko in the Finance Department was also outstanding. He was thorough in explaining everything, answered all of our questions, and had us through the paperwork and on the road in record time! We truly appreciated how efficient and transparent he was throughout the process. From the Service Center to Sales, Finance, Management, and everyone in between, the entire team at Mazda Roseville worked together to deliver an exceptional customer experience. It's clear that customer service is a priority for this dealership. We absolutely love our new 2026 Mazda CX-30 and couldn't be happier with our purchase. We highly recommend Mazda Roseville to anyone looking for a dealership that stands behind its customers and goes above and beyond to make the car-buying experience a great one. More

by Kspeers Verified Customer Verified Customer

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Andrew was great. The oil change was completed very quickly which is appreciated. Extremely Pleased The oil change was completed very quickly which is appreciated. Extremely Pleased More

by Bob Verified Customer Verified Customer

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I recently became a new Mazda owner, purchasing a previously owned 2025 from a souther CA dealer. Shortly after bringing the car to my northern CA home, a headlight malfunction warning appeared. I sc previously owned 2025 from a souther CA dealer. Shortly after bringing the car to my northern CA home, a headlight malfunction warning appeared. I scheduled an appointment on the app. Upon arriving at the dealer, Andrew Brink, Service Advisor shared that “they would need the car the entire day” and that they didn’t have any loaner vehicles available. We agreed to reschedule for a week later with the understanding I would require a loaner vehicle, as I live 25 miles from the dealer. Mr. Brink asked me to call the day before to confirm availability of a loaner vehicle.upon calling the day before the rescheduled appointment (around 3:30pm) to confirm and ask to add a first service on the vehicle, they said that would be no problem. Mr. Brink then placed me on hold to check availability of a loaner vehicle and returned saying that there weren’t any cars and that I’ll need to call back at 4:30pm. I shared that seemed odd that he was instructing me to manage obtaining a loaner vehicle from the dealer he represented. He disinterestedly stated “that’s how our system works and it’s a separate department”. I called back an hour later and he said that there aren’t any loaner vehicles and that he would have to reschedule the service. I’ve spent the majority of my career in a customer service role and these three difficult conversations raised several red flags for me. Rather than rescheduling, I chose to pursue having my vehicle serviced at another Mazda dealer. Upon calling Maita Mazda, I shared my needs and they scheduled an appointment on the day I wanted, for a specific time, and confirmed they would hold a loaner vehicle for me. No red flags and I feel like a valued new service customer with Maita Mazda. More

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My wife and I went to Roseville Mazda today and bought a car. The experience was great, all the employees were wonderful, and even went out of their way to help us when a strange situation came up after we car. The experience was great, all the employees were wonderful, and even went out of their way to help us when a strange situation came up after we bought the car. I highly recommend Roseville Mazda! More

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