Dylan Thayer

Dylan was very professional, friendly, and helpful. He explained everything clearly, answered all my questions, and made the whole process easy and comfortable. Great customer service! He explained everything clearly, answered all my questions, and made the whole process easy and comfortable. Great customer service! More

by Andrei Verified Customer Verified Customer

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I am a repeat buyer at Mazda Roseville and have owned Mazdas for a very long time, and once again they gave me an excellent experience from start to finish. Garrett took great care of me throughout th Mazdas for a very long time, and once again they gave me an excellent experience from start to finish. Garrett took great care of me throughout the entire buying process. He took the time to make sure I got everything I wanted in my vehicle, went over all of the options with me, and had the vehicle ready when I wanted it. John Ryan was also there throughout the process and made sure everything came together smoothly. Both of them made the experience easy and enjoyable. Jaik in Finance was also fantastic. He took the time to explain everything, gave me plenty of options, and was able to get me an excellent rate. I never felt rushed or pressured, and I really appreciated how thoroughly he went through everything with me. What really stands out about Mazda Roseville, though, is that it isn’t just Sales. I’ve been working with this dealership for quite some time, and the entire operation—from Sales to Parts to Service—is a well-oiled machine. Everyone works together and genuinely seems to care about taking care of their customers. Max, another member of the sales team, even helped me transfer all of my belongings from my trade-in, which was a small gesture but meant a lot. Greg in Parts got my all-weather floor mats ordered and taken care of. The Service Department also went out of their way to congratulate me on the new vehicle and make sure I didn’t have any questions. I’ve worked with Niki, Andrew, Dylan, and their manager Bobby over the years, and every one of them has always been helpful and accommodating. It’s rare to find a dealership where you can confidently say you trust the people in every department. Mazda Roseville has earned that trust from me. I’ve had great experiences with their Sales, Parts, and Service teams, and I would absolutely recommend Mazda Roseville to anyone looking for a dealership that will take care of you before, during, and after the sale. Thank you to everyone at Mazda Roseville for another great experience! More

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Service is always good. Done Dylan is a great service advisor. He always takes care of me and my car. Done Dylan is a great service advisor. He always takes care of me and my car. More

by christopher1968 Verified Customer Verified Customer

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I always bring my vehicle to Mazda of Roseville. They are extremely accommodating and get the job done right. I feel like they truly take care of my vehicle and are recommending the right work that They are extremely accommodating and get the job done right. I feel like they truly take care of my vehicle and are recommending the right work that needs to be done. I am very appreciative of Dylan and the team at Mazda of Roseville. Thank you! :) More

by noah.heese Verified Customer Verified Customer

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Mazda Roseville is where I purchased my vehicle and service it. It's been good ?? service it. It's been good ?? More

by gspagnola Verified Customer Verified Customer

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I’m especially driving a 100 mile each direction to this location in order to service my Mazda CX50 hybrid due to the EXCELLENT service all around. Runs on time as estimated. Every one at the service depart location in order to service my Mazda CX50 hybrid due to the EXCELLENT service all around. Runs on time as estimated. Every one at the service department is polite, smiley, kind and patient to provide answers to any question. And all of that is operating as a Swiss clock under an extremely knowledgeable and wonderful service manager, Mr. Shields, who deserves the credit for having such a well run department! While your vehicle is being serviced you can enjoy a hot/cold beverage and a snack in a devoted area. Super satisfied! More

by FOREVERLOVEINPARIS Verified Customer Verified Customer

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I really don’t like this part of your survey. You should reconsider this part. You should reconsider this part. More

by bmcpeak Verified Customer Verified Customer

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Courteous, efficient n, responsive. Returned vehicle as soon as possible Staff, Dylan in particular, was very helpful Returned vehicle as soon as possible Staff, Dylan in particular, was very helpful More

by Senseibates Verified Customer Verified Customer

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Great and Dylan explained everything so well. Will return and refer others to Roseville Mazda Will return and refer others to Roseville Mazda More

by Jim07_21 Verified Customer Verified Customer

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Dylan blows me away how he can store allllll that information in his brain. Customer service is key and he is a champion ?? information in his brain. Customer service is key and he is a champion ?? More

by khloesyaya72 Verified Customer Verified Customer

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