Dylan Thayer

Mazda Roseville responded

We're so glad to hear Dylan and our team provided courteous, efficient, and responsive service! We're happy we could get your vehicle back to you as quickly as possible and that Dylan was especially helpful throughout your visit. Thank you for choosing Mazda Roseville!

Mazda Roseville responded

We're so glad Dylan made your service experience such a positive one! It's great to hear that his explanations gave you confidence in the work being done. Thank you for choosing Mazda Roseville. We look forward to seeing you again!

Mazda Roseville responded

We're so happy to hear Dylan made such a great impression! Thank you for your kind words and for recognizing his hard work. We look forward to seeing you again.

Mazda Roseville responded

We're so happy to hear you had a great experience with Dylan! We're glad his friendly and professional service made your visit a positive one. Thank you for choosing Mazda Roseville, we truly appreciate your trust and look forward to welcoming you back for your future service visits.

Mazda Roseville responded

Thank you for your feedback, and we're sorry to hear the follow-up call didn't come through as expected, we're looking into this with the team to help ensure better communication going forward. On the card fee: cash and debit payments have no added cost, and a 3% fee applies only to credit card transactions. We understand that's an added frustration on top of a larger bill, and we appreciate you bringing it to our attention. If you have any additional feedback, please don’t hesitate to reach out to our service manager, Bobby Shields at 916-755-5630.

Mazda Roseville responded

We're so glad Dylan provided prompt, courteous, and honest service throughout your visit. Your recommendation means a lot to us. Thank you for choosing Mazda Roseville, and we look forward to serving you again!

Mazda Roseville responded

We’re so happy to hear Dylan provided such a great service experience. Thank you for your kind words. We're glad he clearly communicated what to expect and that the check-in process and completion time were exactly as promised. We truly appreciate your trust in Mazda Roseville!

Mazda Roseville responded

We’re so happy to hear you had a friendly and efficient service experience. We're glad the process was quick and convenient from start to finish. Thank you for choosing Mazda Roseville.

Mazda Roseville responded

We’re so happy to hear your first visit was a positive one. Making sure our customers feel comfortable and informed is important to us, and we're glad that came through in your experience. Thank you for choosing Mazda Roseville, and we look forward to helping with your future vehicle needs!

Mazda Roseville responded

We’re so happy to hear Jordan continues to make each experience a positive one for you. There's no better compliment than choosing to keep a vehicle you love, and we're thrilled to hear how much you're enjoying your Mazda CX-50. Thank you for your continued support and we look forward to seeing you again!