Dylan Thayer

Only used the service department twice. I was pleased with the customer service provided. No further comment. I was pleased with the customer service provided. No further comment. More

by ailenenakata Verified Customer Verified Customer

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Dylan was very professional and got us in and taken care of. We love the video of the work being performed in our vehicle. of. We love the video of the work being performed in our vehicle. More

by STUANDANG Verified Customer Verified Customer

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Everything went as expected. Dylan was great and very informative. I would suggest improving on the snacks provided there are healthier options out there ;-) Dylan was great and very informative. I would suggest improving on the snacks provided there are healthier options out there ;-) More

by kingkat38 Verified Customer Verified Customer

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Dylan is my favorite rep, he treats me well every time! ! He got me in and out quickly. Last time I was there into the night and had to cancel my afternoon appointments. The difference was night and day!! ! He got me in and out quickly. Last time I was there into the night and had to cancel my afternoon appointments. The difference was night and day!! More

by deb.ravendesign Verified Customer Verified Customer

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Everyone was very concerned and empathetic towards the situation and problem with my car. They were all kind and very helpful in finding a resolve and prayerfully a solidified fixed solution to the proble situation and problem with my car. They were all kind and very helpful in finding a resolve and prayerfully a solidified fixed solution to the problem(s) of my 2025 vehicle... More

by VERTUOUS1 Verified Customer Verified Customer

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Friendly, helpful service in a relaxed atmosphere. The first time I have ever been billed for less than I expected! Stress free experience! The first time I have ever been billed for less than I expected! Stress free experience! More

by 4LAURABELLINO Verified Customer Verified Customer

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Great job was done. Show me the video of all inpections was done Thank you again Show me the video of all inpections was done Thank you again More

by KSAROW1 Verified Customer Verified Customer

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Dylan is very knowledgeable and very nice! Experienced, good customer service and communication! En, the video for the car is good Experienced, good customer service and communication! En, the video for the car is good More

by yhong.jiang Verified Customer Verified Customer

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Dylan was very professional, friendly, and helpful. He explained everything clearly, answered all my questions, and made the whole process easy and comfortable. Great customer service! He explained everything clearly, answered all my questions, and made the whole process easy and comfortable. Great customer service! More

by Andrei Verified Customer Verified Customer

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I am a repeat buyer at Mazda Roseville and have owned Mazdas for a very long time, and once again they gave me an excellent experience from start to finish. Garrett took great care of me throughout th Mazdas for a very long time, and once again they gave me an excellent experience from start to finish. Garrett took great care of me throughout the entire buying process. He took the time to make sure I got everything I wanted in my vehicle, went over all of the options with me, and had the vehicle ready when I wanted it. John Ryan was also there throughout the process and made sure everything came together smoothly. Both of them made the experience easy and enjoyable. Jaik in Finance was also fantastic. He took the time to explain everything, gave me plenty of options, and was able to get me an excellent rate. I never felt rushed or pressured, and I really appreciated how thoroughly he went through everything with me. What really stands out about Mazda Roseville, though, is that it isn’t just Sales. I’ve been working with this dealership for quite some time, and the entire operation—from Sales to Parts to Service—is a well-oiled machine. Everyone works together and genuinely seems to care about taking care of their customers. Max, another member of the sales team, even helped me transfer all of my belongings from my trade-in, which was a small gesture but meant a lot. Greg in Parts got my all-weather floor mats ordered and taken care of. The Service Department also went out of their way to congratulate me on the new vehicle and make sure I didn’t have any questions. I’ve worked with Niki, Andrew, Dylan, and their manager Bobby over the years, and every one of them has always been helpful and accommodating. It’s rare to find a dealership where you can confidently say you trust the people in every department. Mazda Roseville has earned that trust from me. I’ve had great experiences with their Sales, Parts, and Service teams, and I would absolutely recommend Mazda Roseville to anyone looking for a dealership that will take care of you before, during, and after the sale. Thank you to everyone at Mazda Roseville for another great experience! More

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