Andrew Eytcheson

Do not trust a word this location tells you this place is a fraud Jeff Blake you should be ashamed on how you conduct business. Anyone especially women please don’t let Jeff Blake take advantage of you t a fraud Jeff Blake you should be ashamed on how you conduct business. Anyone especially women please don’t let Jeff Blake take advantage of you they will screw your car up then lie and say it needs this and that. After confronting Jeff he called my wife hind my back and offered her a discount to change the survey score when my wife did Jeff disappeared. Please don’t fall for this xxxx’s tactics. More

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I purchased a 2019 GLC300 4matic coupe a week ago. When I tried to enroll it in Mercedes Me I learned the VIN was still tied to the previous owner. I called Mercedes Me and was told I would have to vi When I tried to enroll it in Mercedes Me I learned the VIN was still tied to the previous owner. I called Mercedes Me and was told I would have to visit a local dealer. I chose Mercedes-Benz of Westminster since they were 5 miles from my office. When I went there looking for help to resolve the issue of the VIN being registered with the previous owner. I was told it would take over an hour and I would have to pay $290.00 just so I could take advantage of the technology offered in the vehicle. The only thing I did wrong was to buy a Mercedes-Benz, General Motors does not try to rip off customers with this kind of extortion. The entertainment system is virtually useless until I pay the extortion monies. This is the most unethical dealership I have ever come across. This is how they treat new customers and introduce them to Mercedes-Benz. Seems like the better practice would have been to help, instead of extort money. I might very well have been a very a long standing customer. Not now, these people are xxxx More

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took my vehicle in for service. Trusted the dealer knew what services are required at the cars mileage, they did not... Good thing I read the owners manual to see what service is Trusted the dealer knew what services are required at the cars mileage, they did not... Good thing I read the owners manual to see what service is required, otherwise my car could have been damaged by not performing the required service. Because of this incompetence I will never go to this place again. So If your car needs servicing read your owners manual, apparently the dealer doesn't More

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Very clean, friendly helpful staff diagnosed problem , and fixed it correctly when promised on time and fixed it correctly when promised on time More

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