Jeff was the best salesman! He listened to what we wanted and had the vehicle waiting for us to see. He was very knowledgeable about 350 AMG that we bought and also of the GLS 550 that we traded in. He answered all my questions accurately during the test drive and had transferred all the stuff from the old car, adjusted all the settings to match the ones from the other car, even to the radio setting and the height of the tailgate.
He introduced us the the appropriate people and followed up to see if I was happy or had more questions.
"More like a Hyatt than a car dealership"
Over the last decade or so, Mercedes has done an extreme makeover of their dealerships and M-B Westminster is a great example of the new approach. From the interior that looks more like a hotel lobby with valet parking inside, to customer service that's closer to concierge than car salesman, the whole experience is a treat.
Jeff was calm, professional, and (despite a few glitches like a bad battery) managed the process with aplomb.
FWIW, I bought a CPO Mercedes GLA250, close to least expensive car they sell. From the way they treated me and themselves, I don't think it would have been much different if I'd bought a quarter of million dollar AMG.
"Excellent customer service by Arnel"
This is our first time purchasing a car from this dealership and we will go back again. Customer service is awesome. James Goza, Jeff and KB. Thank you
"Would recommend Jeff McDowell and MB Westminster"
We had a good experience buying our new Mercedes from Jeff McDowell at MB Westminster.
We had to go out of our local market to find the car we wanted.
We found Jeff to be helpful and informed about the selections available and he was willing to stay late to complete the purchase.
They offered us a fair price and a good trade in for our car
Thank you Jeff and MB of Westminster
"Jeff is amazing!"
Jeff is a true professional and someone who will work with you not against. I first started working with Jeff back in 2016. At that time things work out and I told Jeff that I I will contact him in future. Two years later I contacted Jeff and guess what he knew exactly who I was. Long story short I got the car I wanted thanks to Jeff McDowell.
Jeff and his team are a professional and class operation. We purchased a Sprinter Van with Jeff and it was a seamless, enjoyable process. I would recommend this dealership to anyone in the market for a Mercedes-Benz.
The service was just so helpful and Jeff was so kind as he helped me. I was thrilled and would go back when I am ready for my next car. Thank you Jeff for all you did. You are the Best ! !
"Absolutely excellent, honest & knowledgeable!"
Wonderful experience working with Jeff! He's down to earth, honest, knowledgeable and truly cares about his customers! Never felt any pressure and he gave us plenty of time to think things through. His knowledge of Mercedes is vast and this was extremely helpful! Every single person we came in contact with at Mercedes Benz of Westminster (Steve & KB) were so welcoming and easy to work with. It was truly a great experience!! My husband was also pleased to work with fellow veterans!!!
Jeff was very helpful and informative..best of all not pushy..went out of his way to make sure everything was taken care of before the delivery of the vehicle
"Jeff McDowell best salesman I've had in years"
After a horrible experience with my past car and sales person. Jeff truly took the time (3 YEARS) to understand the product that I wanted, got me into the price point that fit me and finally get me back into my SUV. Jeff I am forever grateful and thankful for everything you've done for me you are absolutely the best and I look forward to working with you in another 3 years!