Andrew Gentges | Page 3

Buyers/Lessees Beware! We were 10 year loyal customers of Bowman Chevrolet and deceived by them. We were turning in a 2017 Traverse Premier for a 2020 Traverse Premier that We were 10 year loyal customers of Bowman Chevrolet and deceived by them. We were turning in a 2017 Traverse Premier for a 2020 Traverse Premier that had been all prearranged. Should have been a very simple transaction. The vehicle and invoice were hidden from us until all the paperwork had been completed. They purposely substituted a Traverse LT instead. We do not know why. This was done by Andrew Gentges (Sales) and Doug Clark (Sales Mgr). Nothing was resolved. In our opinion, this dealership is not trustworthy and will never have our business again . More

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Equinox lease This was the5th vehicle bought from Bowman Chevrolet and as always the service was “first class” By now we consider Andrew a friend that is ready to This was the5th vehicle bought from Bowman Chevrolet and as always the service was “first class” By now we consider Andrew a friend that is ready to help whenever we need. Exelent experience during the purchasing process all went easy and smooth Thank you Andrew More

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Super nice and helpful They answered every question I had and they were nice. Even though the salesman I dealt with was super busy he made time to get me the car I wanted on They answered every question I had and they were nice. Even though the salesman I dealt with was super busy he made time to get me the car I wanted on time since I had to work out of town. They also gave me a better deal than the other dealers I went to. I would definitely recommend Bowman Chevrolet! More

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Excellent experience in purchase of new truck. Andrew spent a great deal of time evaluating my needs and wants, to make sure I got the best value for me. We discussed all the rebates and I made a Andrew spent a great deal of time evaluating my needs and wants, to make sure I got the best value for me. We discussed all the rebates and I made a purchase based on his recommendations. More

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Great Service Andrew Gentges was great again getting my wife and i in a new silverado. Price was great will be back. Great service every time THANK YOU Andrew Gentges was great again getting my wife and i in a new silverado. Price was great will be back. Great service every time THANK YOU More

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Great job. Andrew and Bowman Chevrolet made the entire process a breeze. We will return in the future when it is time for a new car. Thanks. Andrew and Bowman Chevrolet made the entire process a breeze. We will return in the future when it is time for a new car. Thanks. More

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Worst service department and management! There sales team here gets 3.5 🌟 only because they are not trained properly on the insurance products that they sell. My sales representative sold me There sales team here gets 3.5 🌟 only because they are not trained properly on the insurance products that they sell. My sales representative sold me wheel and tire insurance with my new lease, ensuring me that a hundred percent of any damage to my wheels and tires would be covered. This is completely untrue. I don't believe that my sales representative lied to me, I simply think he was not trained properly. After hitting a pothole and damaging my tire I brought my lease in to the service department to be fixed. That's when the real frustration began. I was first told it would take at least two days before they could look at it. After 3 days I received a phone call saying they had to do a diagnostic on the car that would cost $115 in which I completely objected. A couple days later I received another phone call that an all wheel alignment needs to be done and would cost yet over another hundred dollars. Again I objected, stating that the sales representative told me a hundred percent of cost would be covered through the insurance policy I purchased. At this point I wanted to discuss my frustrations with the general manager, Rhonda, and I was sent to her voicemail. Rhonda showed how much she cares by NEVER returning my phone call. This to me shows how much management cares about their customers. After it took this horrible service department over two and a half weeks to fix a flat tire I still had to pay $85 for the alignment. I noticed right after pulling out of the dealership that my car was pulling to the right. I called and talked to one of the service managers asking what their guarantee was on what I had just paid for. Even though I should not have had to pay because of the insurance policy I bought. I was told that the car is tested before it leaves the lot and that it is not guaranteed. So basically I just threw $85 down the toilet. This also shows how poorly trained Bowman Chevrolet technicians are. This is by far the worst service department I have ever dealt with at a dealership where management can care less about their customers. More

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Enjoyable experience dealing with Bowman Chevrolet I have dealt with Bowman Chevrolet several times in the past few years, especially with Andrew Gentges and Doug Clark. Each and every time I've dealt I have dealt with Bowman Chevrolet several times in the past few years, especially with Andrew Gentges and Doug Clark. Each and every time I've dealt with this dealership it has been a pleasurable experience, ending in a deal that l'm satisfied with. Also, their service department is a non-frustrating experience. I have and will continue to recommend Bowman Chevrolet and it's friendly, helpful and knowledgeable staff to friends, family, acquaintances and even strangers. - Jim Z More

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Awesome service My wife and I came in to get prices on suv but got great price on a truck andrew gentges was very helpful and made the whole experience easy thank you My wife and I came in to get prices on suv but got great price on a truck andrew gentges was very helpful and made the whole experience easy thank you and my wife loves her truck. More

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Awesome Andrew is a GREAT salesman!!! They blew Feldman tight out of the water!!!! I will be going beck there in 2 years when the lease is up. Andrew is a GREAT salesman!!! They blew Feldman tight out of the water!!!! I will be going beck there in 2 years when the lease is up. More

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