Andrew Horne | Page 4

Thank you for the service. Thank you for the kindness. The way represents themselves. They one at the way they're gonna receive the customer and in the way you talk to the cust Thank you for the kindness. The way represents themselves. They one at the way they're gonna receive the customer and in the way you talk to the customer to explain the problem. I appreciate that so much. More

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THEY ARE VERY HONEST WHEN THEY DIAGNOSE THE PROBLEM, THEY CALLED ME AND EXPLAINED EVERYTHING TO ME, I APPROVED AND THEY WERE NOT CHARGED FOR ANYTHING ELSE CALLED ME AND EXPLAINED EVERYTHING TO ME, I APPROVED AND THEY WERE NOT CHARGED FOR ANYTHING ELSE More

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It was an awesome experience and the service was pretty good and in a timely manner. good and in a timely manner. More

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The service department has always been professional to me . Explained all that is necessary to be repaired- reasons and costs. Andy Horne is the best service representative , always respectful and spends the . Explained all that is necessary to be repaired- reasons and costs. Andy Horne is the best service representative , always respectful and spends the time to explain what needs to be done and why. He is one of the main reasons I drive almost an hour to have my van serviced at Princeton Mercedes. More

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Outstanding customer service and maintenance, as always. Many thanks to Mr. Andy Horne, service advisor. Many thanks to Mr. Andy Horne, service advisor. More

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I have been a service(mainly) and car-buyer customer since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been cons since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been consistently accessible, polite, responsive and competent. Andy Horne, my service advisor going on 10 years, has provided 5-star management of my service (currently on a 2008 CLK350 bought at MBoP and an 2013 E350) and the hands-on people in the shop have produced 5-star results. More

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Always courteous, professional and efficient. The team at Princeton has never disappointed when taking care of our service needs. The team at Princeton has never disappointed when taking care of our service needs. More

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Very pleased with the recent service on our Mercedes and the staff in the Service Dept. of this Dealership is always professional and easy to work with. the staff in the Service Dept. of this Dealership is always professional and easy to work with. More

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Professional, personable, efficient. Couldn't ask for a more positive experience. Thanks Andy and Team. Couldn't ask for a more positive experience. Thanks Andy and Team. More

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Excellent customer service. Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was s Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was seamless. More

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