Andrew Luper | Page 11
Service Manager
Crain Volkswagen of Fayetteville
2011 W Foxglove Dr
Fayetteville, AR 72704
271 Reviews
Write a Review271 Reviews of Andrew Luper
August 12, 2022
Had a few bumps at the start but my faith has been restored . Thanks to Andrew and Mat restored . Thanks to Andrew and Mat More
Other Employees Tagged: Jose Rivera, Mack Butler
August 12, 2022
Twice in a row during my 10k and 20k service they said they rotated my tires but did not. Service desk employees were nice but I don’t trust that the techs did the work outlined in their report they rotated my tires but did not. Service desk employees were nice but I don’t trust that the techs did the work outlined in their report More
Other Employees Tagged: Mack Butler
August 11, 2022
Initial drop off for ervice code analysis was before the shuttle driver arrived for shift. Would have been nice to know. Could have dropped off later in day. Had to call dealership when service was compl shuttle driver arrived for shift. Would have been nice to know. Could have dropped off later in day. Had to call dealership when service was completed. They forgot to advise me the service was finished. More
Other Employees Tagged: Mack Butler
August 10, 2022
Friendly representatives. Explanation of services. Discussed options before performing the work. Courtesy ride was helpful during the week but not available in the weekend. Explanation of services. Discussed options before performing the work. Courtesy ride was helpful during the week but not available in the weekend. More
Other Employees Tagged: Mack Butler
August 08, 2022
Had an appointment at 10 for oil change. Did not leave there til one o’clock. Will not be returning my car for another oil change. All i got was “sorry”. Did not leave there til one o’clock. Will not be returning my car for another oil change. All i got was “sorry”. More
Other Employees Tagged: Mack Butler
August 06, 2022
Service was great, everyone that works there are always nice and friendly. What I like most is that everyone knowledge about their work was excellent. The service got done in a timely manner nice and friendly. What I like most is that everyone knowledge about their work was excellent. The service got done in a timely manner More
Other Employees Tagged: Mack Butler
August 01, 2022
I love the customer service and all the time they spent making sure I was happy with the car I chose making sure I was happy with the car I chose More
Other Employees Tagged: Bradon Grisham, Robert Gilmore, Jose Rivera, Hunter Smith, Brenton White, Shane Roberts, Mack Butler , Jason Buratowski, Tommy Pittenger
July 31, 2022
Took 3 visits to fix my car. Was not honest about the reasons why it took so long. Was not honest about the reasons why it took so long. More
Other Employees Tagged: Mack Butler
July 31, 2022
Got my car fixed fast and was always communicating with me about issues. Also, they were very sweet! me about issues. Also, they were very sweet! More
Other Employees Tagged: Mack Butler
July 27, 2022
They are busy like everyone esle . Had to reschedule. Parts on order and hopefully two weeks out. Had to reschedule. Parts on order and hopefully two weeks out. More
Other Employees Tagged: Mack Butler
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