Andrew Luper | Page 25
Service Manager
Crain Volkswagen of Fayetteville
2011 W Foxglove Dr
Fayetteville, AR 72704
271 Reviews
Write a Review271 Reviews of Andrew Luper
November 18, 2021
Took my new car in for the first complementary oil change. The guy behind the desk was helpful but the invoice says the tires were rotated and they were not. I can only hope that they actually changed change. The guy behind the desk was helpful but the invoice says the tires were rotated and they were not. I can only hope that they actually changed the oil. I don’t plan on bringing my car back for the second complimentary oil change and I would not recommend this dealership for anything other than warranty work More
November 12, 2021
The service team is so knowledgeable, friendly, and patient! They took the time to explain exactly what my car needed and help me decide what steps to take. They definitely made the experience easier! patient! They took the time to explain exactly what my car needed and help me decide what steps to take. They definitely made the experience easier! More
Other Employees Tagged: Bradon Grisham, Mack Butler , Mason
November 12, 2021
Clean and professional environment. Knowledgeable and friendly service staff. And a couple more words dude friendly service staff. And a couple more words dude More
Other Employees Tagged: Mack Butler
November 10, 2021
They made sure the job was done right and in a timely fashion. Also make sure to inform me of anything else that needed to be done on the vehicle during the visit. fashion. Also make sure to inform me of anything else that needed to be done on the vehicle during the visit. More
Other Employees Tagged: Mack Butler
November 07, 2021
Getting service accomplished seems to be a problem. After scheduling an appointment a week In advance and being told it would take one day, I show up to pick up my car and they never even started on it. What scheduling an appointment a week In advance and being told it would take one day, I show up to pick up my car and they never even started on it. What is the point in an appointment at this point. It took me 3 hours of round trip driving to get it worked on to pick it up without any work being done on it. There was no communication as to the status of my vehicle at all. Bring it in the following week and they actually get it done. They are just fine with charging me $150 per hour for their time while I spent a total of 6 hours of driving time for them to be able to complete the work. What is my time worth to them? Nothing. More
Other Employees Tagged: Mack Butler
October 26, 2021
Got in on time and car was ready in the time frame I was told told More
Other Employees Tagged: Mack Butler
October 26, 2021
Without a doubt very professional, they always let you know exaxtly what is going on. Kind & Courteous. Look forward to my next trip over there know exaxtly what is going on. Kind & Courteous. Look forward to my next trip over there More
Other Employees Tagged: Mack Butler
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