Andrew Luper | Page 6

Scheduled service and car sat on lot for days without being looked at. Multiple trips (and more delays each time) replacing different components before it was finally fixed. I understand that they are bu being looked at. Multiple trips (and more delays each time) replacing different components before it was finally fixed. I understand that they are busy, but why set appointments they KNOW they can't keep? Very poor communication from service manager about what was happening and when. If it weren't under warranty, I would be going elsewhere. More

by WESTITES Verified Customer Verified Customer

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Prices for parts are too high when compared to other sources. Too many add ons to original price quote. sources. Too many add ons to original price quote. More

by LVANDENBOSCH1 Verified Customer Verified Customer

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Great service advisors. Very helpful and friendly. Quicker appointment scheduling is needed as it took us 3 weeks to get the car in shop. A bit nerve racking when you have a Very helpful and friendly. Quicker appointment scheduling is needed as it took us 3 weeks to get the car in shop. A bit nerve racking when you have a check engine light on. More

by Shana Thomas Verified Customer Verified Customer

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Very professional and provided great customer service as well as quality service to my Volkswagen Beetle. well as quality service to my Volkswagen Beetle. More

by GENAHAILEY Verified Customer Verified Customer

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The guys in the service dept were very friendly and helpful. Our service took a while, but the guys made the wait okay. helpful. Our service took a while, but the guys made the wait okay. More

by MORGANEMERY Verified Customer Verified Customer

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Serviced my car to expectations and gave me a quote on accessories. It was a pleasant experience. accessories. It was a pleasant experience. More

by lucia.jeffrey Verified Customer Verified Customer

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They got me in in a timely manner and they were on time when I arrived. when I arrived. More

by CHRIS.HORTON Verified Customer Verified Customer

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They were friendly, cheerful and timely in getting my oil change completed. Clean environment, comfy chairs while waiting and as a first time user was very happy change completed. Clean environment, comfy chairs while waiting and as a first time user was very happy More

by hlemaster88 Verified Customer Verified Customer

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Thank you for the timely communication and cost transparency. I appreciate your help in taking care of our Tiguan. transparency. I appreciate your help in taking care of our Tiguan. More

by COGSWHEEL Verified Customer Verified Customer

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They are very friendly and helpful, they don’t try to scam me into paying more. scam me into paying more. More

by SARAHADEN03 Verified Customer Verified Customer

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