Andrew Pannier
Andrew Pannier at Faricy Chrysler Jeep

Andrew Pannier

Assistant Service Manager

Faricy Chrysler Jeep

4950 New Car Drive
Colorado Springs, CO 80923

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Andrew Pannier

September 23, 2026

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Everybody at the dealership was incredibly helpful. They got me right and explained everything that was gonna happen and did the work extremely fast. Kept in touching me through text message, which was More

by BeardedTeach
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Recommend Dealer
Yes
Sep 23, 2026

Faricy Chrysler Jeep responded

"A flawless experience" — thank you, that's quite a thing to read! Explaining what's coming and then keeping you updated by text is exactly how we want service to feel, and Steve, Shawn, Ashley, Denise, Branan and Andrew all had a hand in your visit. Thank you for your business.

September 15, 2026

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This group did a great job the other day. I got there early and snagged one of the earliest appointments. They cleared up my pending, recall on my jeep and took care of me pretty quick. They More

by bdavisokc
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Coffee ready at 7 AM is non-negotiable around here! Thank you for this — Steve, Shawn, Ashley, Denise, Branan and Andrew all had a hand in your visit, and we're glad the recall got cleared up quickly. Thank you for your business.

September 03, 2026

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I needed a routine oil change for my jeep grand Cherokee L and the service appointment went well and fast under 90 minutes . Quick efficient and professional services. More

by slcurrie1
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you! Andrew and the team work hard to keep routine service quick and painless, and we're glad it landed that way. We appreciate your business and look forward to seeing the Grand Cherokee L next time.

August 28, 2026

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Everything went well. I was able to get in and out well under the time I expected. Thanks! More

by morhoe
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you! Beating the estimate is always the goal, and Andrew and the team delivered. We appreciate your business and look forward to seeing you next time.

August 21, 2026

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The scheduling and service staff has consistently provided timely , top-notch service for me for the past few years. I will not take my Jeep to any other place as they have established their credibil More

by Brit
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Brit, thank you — credibility built "time and again" is exactly what we hope to earn, and it's the best thing you could say about us. Andrew and the techs will be glad you called them out by name. Thank you for your loyalty and your business; we'll keep working to deserve it.

August 21, 2026

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Service people are excellent; especially Andrew. Sales need to be more transparent about costs and options. More

by coachgobrecht
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Recommend Dealer
Yes

Other Employees Tagged: Adam Rieskamp

Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you for both halves of this. Andrew will be glad to hear he stood out — he's excellent, and we're lucky to have him. Your point about sales transparency on costs and options is fair, and it's the kind of feedback we'd rather hear than not. We've shared it with our sales management, and if you'd be willing to tell us more about where it fell short, we'd genuinely like to listen. Thank you for your business.

August 17, 2026

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Our visit attempt to make an appointment was not done correctly and we were told a date but there was no appointment. We made a second appointment. The work was done but we were waiting for a warrant More

by marilynb
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Recommend Dealer
No

Other Employees Tagged: Gaven Schmidt

Aug 18, 2026

Faricy Chrysler Jeep responded

Marilyn, thank you for sharing your experience. We apologize for the confusion with your initial appointment and, more importantly, for the lack of communication while your advisor was out. You should not have been left waiting until the end of the day for an update, and we agree that there needs to be clear coverage when a team member is unexpectedly unavailable. We appreciate your patience while the warranty payment was being verified and your feedback on where we need to improve. We’ll be reviewing this with our service team so we can provide better communication and follow-through in the future. — Faricy Chrysler Jeep

August 16, 2026

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Fast, friendly. Fixed my issue and also worked recalls with out being asked. Will use them again. More

by Stu.jesse
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Recommend Dealer
Yes
Aug 18, 2026

Faricy Chrysler Jeep responded

Thank you for the great review! We’re glad our team was able to get your issue resolved quickly and take care of the open recalls while your vehicle was here. We appreciate your trust in Faricy Chrysler Jeep and look forward to helping you again!

August 15, 2026

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Always excellent service. Greeted with a smile every time I visit. Knowledgeable technicians help me with keeping my vehicles performing like they should. Highly recommend for More

by royburduck
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Recommend Dealer
Yes
Aug 18, 2026

Faricy Chrysler Jeep responded

Thank you for the recommendation and for continuing to trust our service team! It’s great to hear that you’re consistently greeted with a smile and that our technicians help keep your vehicles performing at their best. We especially appreciate you recognizing the attention to detail our team puts into their work. We look forward to seeing you on your next visit to Faricy Chrysler Jeep!

August 11, 2026

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They were fast and efficient. I am very satisfied with how they handled my jeep and my concerns. More

by Docfield
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Recommend Dealer
Yes
Aug 18, 2026

Faricy Chrysler Jeep responded

Thank you for the great feedback! We’re glad our team was able to address your concerns and take care of your Jeep quickly and efficiently. Your satisfaction means a lot to us, and we appreciate you choosing Faricy Chrysler Jeep!

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