Branan Lake

I’ve been a customer for almost 9 years and am extremely happy with Faricy Boys parts and service department. They keep me informed on all things going on with my Jeep. No unexpected surprises. happy with Faricy Boys parts and service department. They keep me informed on all things going on with my Jeep. No unexpected surprises. More

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Faircy always does a great job servicing my vehicle. They pay attention to detail and explain what they are doing. Everyone is respectful and professional. They pay attention to detail and explain what they are doing. Everyone is respectful and professional. More

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The work is just fine. Communication is not. Trying to speak to a human is impossible. And if your original service advisor is off the next day, perhaps someone else should Communication is not. Trying to speak to a human is impossible. And if your original service advisor is off the next day, perhaps someone else should be designated to keep the customer apprised of the vehicle repair status. Also, I could not get a satisfactory explanation as to why the radiator on a 6 year old vehicle would fail. More

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Bought my car there and have it serviced and it is great service and nice dealership service and nice dealership More

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The auto technician was kind enough to show me how to access the in cabin filter so I can change it myself later this month. This was unexpected a d I truly appreciated the willingness of Faricy dealersh access the in cabin filter so I can change it myself later this month. This was unexpected a d I truly appreciated the willingness of Faricy dealership to do this. It means alot to me More

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They are very caring and they explain everything they are doing and why they are doing it doing and why they are doing it More

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I am so please with the service dept. They not only treated well extremely well, but took care of me so I still qualified for warranty. I rate them with 5 stars. They not only treated well extremely well, but took care of me so I still qualified for warranty. I rate them with 5 stars. More

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Fast and reliable service from knowledgeable and friendly staff. Provide great communication throughout the service process. staff. Provide great communication throughout the service process. More

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Friendly customer service, kept informed about any issues and respectful of any discussion I make. and respectful of any discussion I make. More

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Very professional. They made everything quick and easy. Excellent communication. They even found an unrelated issue and fixed it before it became an expensive repair do They made everything quick and easy. Excellent communication. They even found an unrelated issue and fixed it before it became an expensive repair down the road. More

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