Andrew Smith | Page 7

Terrific service and professional representatives. I have used this dealership for years and still prefer them over other repair options available. I will continue to get my car serviced through them I have used this dealership for years and still prefer them over other repair options available. I will continue to get my car serviced through them. More

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Customer Service Excellent service provided by your part department and your service department. Highly professional and responsive to customer needs. good product kn Excellent service provided by your part department and your service department. Highly professional and responsive to customer needs. good product knowledge and ver accommodating to the customer. More

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Always exploited. I've been coming to have my 2007 Expedition repair hear for 8 years. I never leave without them coming up with some additional work that need to be d I've been coming to have my 2007 Expedition repair hear for 8 years. I never leave without them coming up with some additional work that need to be done. Recently, I went for an oil change only to be told that I need a new engine, a $8,500.00 job. I find this odd because I have friends that have this same automobile that have well over 300,000 miles. More

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Excellent Service and done in a timely and professional way I was extremely pleased with the way I was treated, and the excellent job done in fixing the problem in a professional and timely manner. I was extremely pleased with the way I was treated, and the excellent job done in fixing the problem in a professional and timely manner. More

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I received excellent service and it was in a timely manner. They did everything they said they would and it was done when it was supposed to be! manner. They did everything they said they would and it was done when it was supposed to be! More

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Great customer service!!! Purvis Ford has the best services dept in town. I brought my Edge in and was told by Bob that that the earliest it could be looked at was the next Mon Purvis Ford has the best services dept in town. I brought my Edge in and was told by Bob that that the earliest it could be looked at was the next Monday, but he would fit me in that Wednesday so that Purvis could diagnosis the problem and order parts if needed. Bob got sick and my service guy was Andrew. Andrew was awesome!!! He keep me informed of the whole process. He was polite and professional. When I needed to chase down a maintenance receipt he offered to call Pohanka to have it fax to the office. That is great customer service!!!! This is the guy I want to come back to over and over again! Purvis has really great people working for them...I have never had a bad experience there. More

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Professional service A Smith wwas very courteous in handling my recall notice. There was a software glitch in the auto appt system which he addressed as well,as explaining A Smith wwas very courteous in handling my recall notice. There was a software glitch in the auto appt system which he addressed as well,as explaining my service. Thanks to Andrew. More

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