Andrew Stumm
Andrew Stumm at Lou Fusz Kia

Andrew Stumm | Page 18

Service Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.6
285 Reviews
4.6

285 Reviews

Write a Review

Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Specialties & Trainings

Fully Kia Certified

285 Reviews of Andrew Stumm

October 07, 2019

Dealership Rating
Employee Rating

Great Thorough and friendly. Snacks, soda and coffee for free and nice waiting area! I really appreciate that people took the time to make sure my needs wer More

by kw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody, Nicci Pollard

Feb 24, 2020

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

September 26, 2019

Dealership Rating
Employee Rating

Wiper blades They always make me feel welcome and take good care of my car.I bought my Forte there and I won't take it any where else More

by joan.roberson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zack Lentz, Lucas Sellers

Feb 24, 2020

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

September 26, 2019

Dealership Rating
Employee Rating

Great Service Took my car right away! Was in and out within 1 1/2 hours! They even washed my car!!They escorted me too my vehicles! More

by frgbahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Sellers

Feb 24, 2020

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

September 18, 2019

Dealership Rating
Employee Rating

MY LATEST VISIT I came in for the usual 5,000 mile service. But the guy in charge recommended a tire rotation. Good thing; two of the tires needed to be replaced More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken , Zack Lentz, Lucas Sellers

Feb 24, 2020

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

September 16, 2019

Dealership Rating
Employee Rating

Recall, oil change Andy was very helpful throughout the entire process and even had my car washed when the service was completed. I will definitely be coming back for a More

by mgrimshaw6843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2020

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

September 13, 2019

Dealership Rating

Excellent Service I have been using Lou Fusz Service Department for all my automotive needs. Easy in and out in excellent service every time. All of the service writers More

by WJK555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2020

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

August 15, 2019

Dealership Rating
Employee Rating

Fair and Good Service I always get my Car serviced here for price matching, expertise and knowledge of f my vehicle. Have a Nissan but they service better than my dealershi More

by BARUCHESSHEM89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2020

Lou Fusz Kia responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

August 12, 2019

Dealership Rating
Employee Rating

Exceptional The guys at Lou Fusz Kia are great. I bring all of my fleet cars and personal cars up here (some Kia brand, some not). Had a mis-communication on m More

by DougHurford
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth

Feb 24, 2020

Lou Fusz Kia responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

July 22, 2019

Dealership Rating
Employee Rating

The Service Department is outstanding. I purchased a 2019 Kia Optima LX from Lou Fusz Kia based on the great customer service and high quality of work that the service department does on th More

by CMILITELLO
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy

Jul 22, 2019

Lou Fusz Kia responded

Thanks Chris! Congratulations on the new purchase.

July 22, 2019

Dealership Rating
Employee Rating

Helpful pleasant experience All the service advisors are helpful and friendly. The mechanic that actually worked on my car spoke with me personally about the issue. Very knowledg More

by Nancysmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2019

Lou Fusz Kia responded

Thank you so much for your review Nancy. That is wonderful that the mechanic was able to come explain the issue to you. We appreciate your review and value your business. Thank you so much for taking the time to leave us a review.

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