284 Reviews
Write a ReviewDealership Experience
18 yrs, 1 mo
Industry Experience
18 yrs, 1 mo
Specialties & Trainings
Fully Kia Certified
284 Reviews of Andrew Stumm
January 24, 2019
Awesome Service every time Extremely professional and courteous service. They go out of their way to ensure that every issue has been addressed correctly the first time. The se Extremely professional and courteous service. They go out of their way to ensure that every issue has been addressed correctly the first time. The service technicians are thorough and the service professionals are always kind patient and very understanding when you have service concerns. And the best part , they are fully staffed for service on Saturday!!!! Plus you get a free car wash and vacuum.....awesome! More
January 21, 2019
Very friendly and efficient Great service quickly. Very comfortable waiting area. My go-to service center with a very convenient location. They’re always ready with a smile and Great service quickly. Very comfortable waiting area. My go-to service center with a very convenient location. They’re always ready with a smile and kind word. More
January 14, 2019
Awesome Service The service department at Lou Fusz Kia is awesome! The staff is always ready and willing to go above and beyond to assist me in whatever my care servi The service department at Lou Fusz Kia is awesome! The staff is always ready and willing to go above and beyond to assist me in whatever my care service needs are. I have complete confidence/trust every time I bring a vehicle in (I have 3 Kias) that the service will be prompt, accurate, and friendly. I won't take my vehicles anywhere else. Specifically, Kevin is the absolute best in what he does! I consider him a friend that I trust 100%. More
Other Employees Tagged: Kevin Derleth, Zack Lentz
January 09, 2019
Fixed Quickly Early appt, Quick, easy communication through text. Found a problem . Lentz and Harris had it fixed before I could get to work. I was able to pay eas Early appt, Quick, easy communication through text. Found a problem . Lentz and Harris had it fixed before I could get to work. I was able to pay easily as well through a link in my email. Thanks guys!! More
Other Employees Tagged: Zack Lentz, William Harris Tech
January 02, 2019
good explanation of trouble areas needing attention/repair. I actually came in for an oil change, but ended up having some repair work done. The service manager/Andy Stumm and mechanic/Chris Jones pointed out I actually came in for an oil change, but ended up having some repair work done. The service manager/Andy Stumm and mechanic/Chris Jones pointed out some future trouble spots and ended up performing preventative maintenance to preclude any future breakdown. I was satisfied with the results. More
Other Employees Tagged: Christopher Jones
January 02, 2019
Great service Another great service appointment with the Fusz Kia folks.It’s always done when promised and a great staff to work with. I will be going back again so Another great service appointment with the Fusz Kia folks.It’s always done when promised and a great staff to work with. I will be going back again sometime soon. More
Other Employees Tagged: Kevin Derleth, Zack Lentz, Lucas Sellers
December 31, 2018
Excellent Service and Techinicians I'll only be getting my car serviced there from now on. They are so friendly and informative and I felt like my experience was catered to me. So fast, I'll only be getting my car serviced there from now on. They are so friendly and informative and I felt like my experience was catered to me. So fast, so easy! More
Other Employees Tagged: Kevin Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers
December 31, 2018
Awesome is The Word In the past several weeks, we have had both cars inspected, an engine light issue, oil change for both, and a recall issue. The service folks are, In the past several weeks, we have had both cars inspected, an engine light issue, oil change for both, and a recall issue. The service folks are, without fail, polite, positive, and helpful. I have dealt with several different people who works there at one point or another and I am completely satisfied with the consistently good service. John More
Other Employees Tagged: Joe Shepard , Kevin Derleth, Nichole Derleth, Charlie Hunolt, Zack Lentz, Nicci Pollard, Lucas Sellers
December 21, 2018
great service team Their service team employees are always great and easy to work with and all at far prices and getting appointments are always quick and easy Their service team employees are always great and easy to work with and all at far prices and getting appointments are always quick and easy More
Other Employees Tagged: Zack Lentz, Nicci Pollard
December 13, 2018
Well worth the drive I have many other choices close to home and still drive from Ofallon to get my work done at Lou Fusz KIA. I know that I will always get great service. I have many other choices close to home and still drive from Ofallon to get my work done at Lou Fusz KIA. I know that I will always get great service. It doesn't matter the day or service advisor, I'm always greeted with a smile. They get me in and out, even when I don't have an appointment. The new lounge is very comfortable. I highly recommend going to Lou Fuss KIA for your next car or service. You will be glad that you did More
Other Employees Tagged: Kevin Derleth, Nichole Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers
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